Assessment of the Intercorrelations Among Process and Performance Indicators: Managers' Versus Subordinates' Theories of Organizational Dynamics (Classic Reprint) - Softcover

Reuben T. Harris

 
9781332880140: Assessment of the Intercorrelations Among Process and Performance Indicators: Managers' Versus Subordinates' Theories of Organizational Dynamics (Classic Reprint)

Synopsis

This book delves into the complex world of organizational dynamics, specifically exploring the disconnect between how managers and subordinates perceive the factors that influence success within a company. Drawing on a longitudinal study of a multi-divisional food service corporation, the author examines the interrelationships between key process variables, such as group effectiveness, job satisfaction, and leadership, and unit performance indicators like profit and efficiency. The research reveals a significant gap between the perspectives of managers and employees. While managers tend to view employee satisfaction as less connected to internal processes and more dependent on external factors like pay and benefits, employees see their satisfaction as directly linked to the dynamics of the work environment. Managers also place a greater emphasis on the role of peer leadership in shaping organizational outcomes, while subordinates believe that the manager's own leadership style is the crucial determinant of unit success. These contrasting viewpoints highlight the potential for miscommunication and conflict within an organization, leading to inefficiencies and hindered progress. This book offers a fascinating glimpse into the intricate workings of organizational behavior, providing valuable insights for managers and employees alike seeking to improve collaboration and achieve optimal performance.

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