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Collecting and Categorizing Software Error Data in an Industrial Environment (Classic Reprint) - Softcover

Thomas J. Ostrand

 
9781333548148: Collecting and Categorizing Software Error Data in an Industrial Environment (Classic Reprint)

Synopsis

Discover how error data is collected and categorized in a real project to guide better testing and software quality.

This nonfiction study follows a mid‑development to system‑testing project, tracking how errors appear, are reported, and are corrected. The work uses about 10,000 lines of high‑level code and 70,000 bytes of object code, with three programmers over ten months and a later five months of testing and changes. It shows how data collection tools and procedures were designed to capture error symptoms, discovery timing, and fixes in a live environment.

The authors describe the Change Report form and the Software User Report used during testing, along with a practical error categorization scheme. They explain how data from these forms supports better understanding of where errors come from, how they are detected, and how long fixes take. The study also compares its findings with other projects to highlight common patterns in software errors and debugging effort.
  • How the project collected error information using Change Reports and Software User Reports.
  • The multi‑dimensional error categorization that records where, what, how, when, and why of errors.
  • Findings on error types, detection timing, and the effort required to isolate and fix issues.
  • Comparisons to previous studies to show recurring patterns in software errors and debugging effort.
Ideal for readers of software engineering, quality assurance professionals, and researchers interested in practical error analysis and data‑driven process improvement.

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