User Managers' Systems Needs: It Appears That Tomorrow Is Here Today, We Need to Change the Rules of the Game and Play Catch-Up Ball (Classic Reprint) - Softcover

Robert M. Alloway

 
9781333761523: User Managers' Systems Needs: It Appears That Tomorrow Is Here Today, We Need to Change the Rules of the Game and Play Catch-Up Ball (Classic Reprint)

Synopsis

This book, a crucial study of managerial information systems, analyzes the mismatch between users’ current systems and their actual needs. The author finds that managers primarily use transaction-processing systems, yet their most critical tasks require more adaptable inquiry and analysis systems. This gap leads to dissatisfaction among users who feel that IT is not meeting their needs, which in turn has led to a major shift in user demand away from transaction-processing systems towards inquiry and analysis systems. The author posits that IT departments must adapt to this change by developing new procedures and structures to support the creation and implementation of inquiry and analysis systems. The book concludes that a failure to adapt will prevent IT departments from meeting the critical information needs of managers and hinder their ability to contribute to organizational success.

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