Learning to Implement Enterprise Systems: An Exploratory Study of the Dialectics of Change (Classic Reprint) - Softcover

Daniel Robey

 
9781334301292: Learning to Implement Enterprise Systems: An Exploratory Study of the Dialectics of Change (Classic Reprint)

Synopsis

This book explores the dialectics of change that emerge in implementing enterprise resource planning (ERP) systems. Faced with knowledge barriers when replacing legacy systems, companies must overcome challenges in configuring the new software and assimilating the new work processes it enables. Implementation processes varied; some chose to focus on technology first and process changes second, while others tackled both together. The author found that the distinction between these approaches was more apparent in stated philosophies than in their implementation practices. The author concludes that ERP implementations challenge established assumptions about the role of IT and how it is implemented, ultimately requiring substantial organizational learning to adjust to the new demands. This book offers insights into the mechanisms for overcoming knowledge barriers, the dynamics of organizational learning, and the effectiveness of ERP-related organizational changes.

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