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Managing Information Quality: Increasing the Value of Information in Knowledge-intensive Products and Processes - Softcover

 
9783642068508: Managing Information Quality: Increasing the Value of Information in Knowledge-intensive Products and Processes
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The 2nd edition of this book shows how the quality of information can be improved in such knowledge-intensive processes as on-line communication, strategy, product development, or consulting. The text offers proven principles for applying information quality management to a variety of information products. Case studies show how information quality management can increase satisfaction of knowledge workers and information consumers. Includes much new material.

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From the reviews of the second edition:

"Eppler’s framework is fairly intuitive and sound. ... He provides numerous definitions, diagrams, and tables to illustrate the similarities and differences between his own and others’ perspectives. ... I would recommend Eppler’s book for chief information officers. ... The framework and the illustrative case studies would likely prove useful for senior mangers to employ in improving information quality within the areas of their immediate control and responsibility." (Colleen Coleman, Technical Communication, Vol. 54 (4), 2007)

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  • PublisherSpringer
  • Publication date2010
  • ISBN 10 3642068502
  • ISBN 13 9783642068508
  • BindingPaperback
  • Number of pages410

Other Popular Editions of the Same Title

9783540314080: Managing Information Quality: Increasing the Value of Information in Knowledge-intensive Products and Processes

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ISBN 10:  3540314083 ISBN 13:  9783540314080
Publisher: Springer, 2006
Hardcover

  • 9783540003984: Managing Information Quality: Increasing the Value of Information in Knowledge-intensive Products and Processes

    Springer, 2003
    Hardcover

  • 9783662221259: Managing Information Quality: Increasing the Value of Information in Knowledge-intensive Products and Processes

    Springer, 2014
    Softcover

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