Heather D Ramsay (13 results)

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  • Language: English

    Published by Elsevier Health Sciences, London, 2026

    0443350043 / 9780443350047

    • Softcover

    Seller: Grand Eagle Retail, Bensenville, IL, U.S.A.Grand Eagle Retail

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    Paperback. Condition: new. Paperback. Get the review and practice you need to master the role of the medical administrative assistant! With chapters corresponding to those in the Plunkett's Procedures for the Canadian Medical Administrative Assistant, 6th Edition textbook, this workbook provides a variety of questions and exercises to reinforce key concepts, encourage critical thinking, and ensure mastery of administrative medical assisting skills tailored speci?cally to the Canadian health care system. Simulation exercises help you apply your knowledge to real-world settings. With this practical workbook, you will ensure your readiness for a successful career in health care administration.Content reflects changes to the Plunkett's Procedures for the Canadian Medical Administrative Assistant, 6th Edition textbook, including care standards, technological tools, and the terminology used in day-to-day modern health care practiceComprehensive coverage of all administrative procedures gives you an overview of everything you need to know to work in a medical o?ce environmentChapter-by-chapter correlation with the textbook makes for easy reference and allows you to test your comprehension as you goChapter reviews include hundreds of practice questions to test your knowledge and build critical thinking skills, including vocabulary review, abbreviations, multiple choice, ?ll-in-the-blank, true/false questions, case studies, workplace applications, and moreThree complete start-to-?nish, real-world workplace simulation projects allow you to demonstrate skills in a practical format - with one in a medical office, one in an allied health office, and one in an acute-care hospital setting/patient care unitPerforated pages may be easily removed for on-the-go study or to turn in assignments Shipping may be from multiple locations in the US or from the UK, depending on stock availability.

  • Language: English

    Published by Elsevier, 2026

    0443350043 / 9780443350047

    • Softcover

    Seller: Revaluation Books, Exeter, United KingdomRevaluation Books

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    Paperback. Condition: Brand New. 6th edition. 256 pages. 7.87x10.24x1.97 inches. In Stock.

  • Condition: New

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    paperback. Condition: New. Open Books is a nonprofit social venture that provides literacy experiences for thousands of readers each year through inspiring programs and creative capitalization of books.

  • Language: English

    Published by Elsevier, 2020

    1771721960 / 9781771721967

    • Softcover

    Seller: Biblios, frankfurt am main, HESSE, GermanyBiblios

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  • Language: English

    Published by Elsevier Health Sciences, London, 2026

    0443270325 / 9780443270321

    • Softcover

    Seller: Grand Eagle Retail, Bensenville, IL, U.S.A.Grand Eagle Retail

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    Paperback. Condition: new. Paperback. Written in a clear, engaging style, Plunkett's Procedures for the Canadian Medical Administrative Assistant, 6th Edition, provides instruction for all the essential o?ce procedures required by today's health services administrative assistants in Canada - whether working in a medical o?ce, a complementary care o?ce, or in a hospital setting. Chapters address the diverse skills and knowledge required by a medical o?ce administrative assistant, such as good communication, privacy, customer service, stress management, medical transcription, ?ling, appointment booking, physical and virtual meetings, billing (ICD- 10-CA), and more. This new expanded edition includes in-depth coverage of topics including privacy and con?dentiality, hospital procedures, cross-cultural communication, and more. Three new chapters explore health care's evolving landscape, therapeutic communication, and pharmacology, while a revised art program visually reinforces key concepts. Accompanied by a robust o?ering of invaluable learning resources on Evolve, this is the only text you'll need to prepare for your career in health care administration assistance.Quintessentially Canadian content and viewpoint meets the needs of the medical o?ce assistant and health services administrative assistant in CanadaRe?ects current privacy legislation (PIPEDA) and changes to provincial and territorial Freedom of Information actsCurrent coverage includes the latest information on electronic medical records (EMRs) and health care plans across CanadaReal-world examples and exercises enable you to delve deeper into key topic areas.Variety of working papers and templates allow for extra practice on tasks and scenarios encountered in the medical o?ce environmentHelpful learning tools throughout the text include learning objectives, key terms, assignment boxes, tips, critical thinking boxes, Did You Know? boxes, end-of-chapter assignments, and discussion questionsCompanion Evolve website offers review questions, videos, forms and templates, an audio glossary, and more to reinforce your mastery of important conceptsClear, engaging, and accessible writing style makes content easy to understandFour-colour design and art program illustrates current concepts and improves readabilityUPDATED content re?ects contemporary standards, technological tools, and terminology used in day-to-day modern health care practiceEXPANDED coverage of top-of-mind topics includes con?dentiality and privacy, cross-cultural communication, infection prevention and control, new electronic information technologies, hospital procedures, billing practices, administrative roles and responsibilities in the evolving health care information environment, and moreNEW chapters on Therapeutic Communication, Health Care in an Evolving Environment, and Pharmacology explore emerging topics in the fieldEXPANDED and UPDATED art program provides current examples of forms and technologies encountered in the workplace, as well as new diagrams illustrating concepts introduced in the chapter to support comprehensionNEW Evolve resources include SimChart for the Medical O?ce exercises and practicum activitiesNEW accompanying workbook is available to reinforce your understanding of textbook content with a variety of learning tools, review questions, case studies, and more. Sold separately Shipping may be from multiple locations in the US or from the UK, depending on stock availability.

  • Language: English

    Published by Elsevier Health Sciences, London, 2026

    0443350043 / 9780443350047

    • Softcover

    Seller: CitiRetail, Stevenage, United KingdomCitiRetail

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    Paperback. Condition: new. Paperback. Get the review and practice you need to master the role of the medical administrative assistant! With chapters corresponding to those in the Plunkett's Procedures for the Canadian Medical Administrative Assistant, 6th Edition textbook, this workbook provides a variety of questions and exercises to reinforce key concepts, encourage critical thinking, and ensure mastery of administrative medical assisting skills tailored speci?cally to the Canadian health care system. Simulation exercises help you apply your knowledge to real-world settings. With this practical workbook, you will ensure your readiness for a successful career in health care administration.Content reflects changes to the Plunkett's Procedures for the Canadian Medical Administrative Assistant, 6th Edition textbook, including care standards, technological tools, and the terminology used in day-to-day modern health care practiceComprehensive coverage of all administrative procedures gives you an overview of everything you need to know to work in a medical o?ce environmentChapter-by-chapter correlation with the textbook makes for easy reference and allows you to test your comprehension as you goChapter reviews include hundreds of practice questions to test your knowledge and build critical thinking skills, including vocabulary review, abbreviations, multiple choice, ?ll-in-the-blank, true/false questions, case studies, workplace applications, and moreThree complete start-to-?nish, real-world workplace simulation projects allow you to demonstrate skills in a practical format - with one in a medical office, one in an allied health office, and one in an acute-care hospital setting/patient care unitPerforated pages may be easily removed for on-the-go study or to turn in assignments Shipping may be from our UK warehouse or from our Australian or US warehouses, depending on stock availability.

  • Language: English

    Published by Elsevier Science Health Science, 2026

    0443270325 / 9780443270321

    • Softcover

    Seller: Revaluation Books, Exeter, United KingdomRevaluation Books

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    US$ 104.84

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    Paperback. Condition: Brand New. 6th edition. 320 pages. 10.87x8.50x10.80 inches. In Stock.

  • Language: English

    Published by Elsevier Health Sciences, London, 2026

    0443350043 / 9780443350047

    • Softcover

    Seller: AussieBookSeller, Truganina, VIC, AustraliaAussieBookSeller

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    Paperback. Condition: new. Paperback. Get the review and practice you need to master the role of the medical administrative assistant! With chapters corresponding to those in the Plunkett's Procedures for the Canadian Medical Administrative Assistant, 6th Edition textbook, this workbook provides a variety of questions and exercises to reinforce key concepts, encourage critical thinking, and ensure mastery of administrative medical assisting skills tailored speci?cally to the Canadian health care system. Simulation exercises help you apply your knowledge to real-world settings. With this practical workbook, you will ensure your readiness for a successful career in health care administration.Content reflects changes to the Plunkett's Procedures for the Canadian Medical Administrative Assistant, 6th Edition textbook, including care standards, technological tools, and the terminology used in day-to-day modern health care practiceComprehensive coverage of all administrative procedures gives you an overview of everything you need to know to work in a medical o?ce environmentChapter-by-chapter correlation with the textbook makes for easy reference and allows you to test your comprehension as you goChapter reviews include hundreds of practice questions to test your knowledge and build critical thinking skills, including vocabulary review, abbreviations, multiple choice, ?ll-in-the-blank, true/false questions, case studies, workplace applications, and moreThree complete start-to-?nish, real-world workplace simulation projects allow you to demonstrate skills in a practical format - with one in a medical office, one in an allied health office, and one in an acute-care hospital setting/patient care unitPerforated pages may be easily removed for on-the-go study or to turn in assignments Shipping may be from our Sydney, NSW warehouse or from our UK or US warehouse, depending on stock availability.

  • Language: English

    Published by Elsevier Health Sciences, 2026

    0443270325 / 9780443270321

    • Softcover

    Seller: THE SAINT BOOKSTORE, Southport, United KingdomTHE SAINT BOOKSTORE

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    US$ 123.32

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    Paperback / softback. Condition: New. New copy - Usually dispatched within 4 working days.

  • Language: English

    Published by Elsevier Health Sciences, London, 2026

    0443270325 / 9780443270321

    • Softcover

    Seller: CitiRetail, Stevenage, United KingdomCitiRetail

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    US$ 109.94

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    Paperback. Condition: new. Paperback. Written in a clear, engaging style, Plunkett's Procedures for the Canadian Medical Administrative Assistant, 6th Edition, provides instruction for all the essential o?ce procedures required by today's health services administrative assistants in Canada - whether working in a medical o?ce, a complementary care o?ce, or in a hospital setting. Chapters address the diverse skills and knowledge required by a medical o?ce administrative assistant, such as good communication, privacy, customer service, stress management, medical transcription, ?ling, appointment booking, physical and virtual meetings, billing (ICD- 10-CA), and more. This new expanded edition includes in-depth coverage of topics including privacy and con?dentiality, hospital procedures, cross-cultural communication, and more. Three new chapters explore health care's evolving landscape, therapeutic communication, and pharmacology, while a revised art program visually reinforces key concepts. Accompanied by a robust o?ering of invaluable learning resources on Evolve, this is the only text you'll need to prepare for your career in health care administration assistance.Quintessentially Canadian content and viewpoint meets the needs of the medical o?ce assistant and health services administrative assistant in CanadaRe?ects current privacy legislation (PIPEDA) and changes to provincial and territorial Freedom of Information actsCurrent coverage includes the latest information on electronic medical records (EMRs) and health care plans across CanadaReal-world examples and exercises enable you to delve deeper into key topic areas.Variety of working papers and templates allow for extra practice on tasks and scenarios encountered in the medical o?ce environmentHelpful learning tools throughout the text include learning objectives, key terms, assignment boxes, tips, critical thinking boxes, Did You Know? boxes, end-of-chapter assignments, and discussion questionsCompanion Evolve website offers review questions, videos, forms and templates, an audio glossary, and more to reinforce your mastery of important conceptsClear, engaging, and accessible writing style makes content easy to understandFour-colour design and art program illustrates current concepts and improves readabilityUPDATED content re?ects contemporary standards, technological tools, and terminology used in day-to-day modern health care practiceEXPANDED coverage of top-of-mind topics includes con?dentiality and privacy, cross-cultural communication, infection prevention and control, new electronic information technologies, hospital procedures, billing practices, administrative roles and responsibilities in the evolving health care information environment, and moreNEW chapters on Therapeutic Communication, Health Care in an Evolving Environment, and Pharmacology explore emerging topics in the fieldEXPANDED and UPDATED art program provides current examples of forms and technologies encountered in the workplace, as well as new diagrams illustrating concepts introduced in the chapter to support comprehensionNEW Evolve resources include SimChart for the Medical O?ce exercises and practicum activitiesNEW accompanying workbook is available to reinforce your understanding of textbook content with a variety of learning tools, review questions, case studies, and more. Sold separately Shipping may be from our UK warehouse or from our Australian or US warehouses, depending on stock availability.

  • Language: English

    Published by Elsevier Health Sciences, 2026

    0443270325 / 9780443270321

    • Softcover

    Seller: moluna, Greven, Germanymoluna

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    US$ 110.44

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    Condition: New. Autor/Autorin: Heather D. RamsayHeather D Ramsay, Bachelor of Arts (Psychology/Sociology), University of Prince Edward IslandMaster of Education (Distance Education), Athabasca UniversityAutor/Autorin: Marie RutherfordMarie Rutherf.

  • Language: English

    Published by Elsevier Health Sciences Apr 2026, 2026

    0443270325 / 9780443270321

    • Softcover

    Seller: AHA-BUCH GmbH, Einbeck, GermanyAHA-BUCH GmbH

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    Taschenbuch. Condition: Neu. Neuware - Written in a clear, engaging style, Plunkett's Procedures for the Canadian Medical Administrative Assistant, 6th Edition, provides instruction for all the essential öce procedures required by today's health services administrative assistants in Canada - whether working in a medical öce, a complementary care öce, or in a hospital setting. Chapters address the diverse skills and knowledge required by a medical öce administrative assistant, such as good communication, privacy, customer service, stress management, medical transcription, ¿ling, appointment booking, physical and virtual meetings, billing (ICD- 10-CA), and more. This new expanded edition includes in-depth coverage of topics including privacy and con¿dentiality, hospital procedures, cross-cultural communication, and more. Three new chapters explore health care's evolving landscape, therapeutic communication, and pharmacology, while a revised art program visually reinforces key concepts. Accompanied by a robust öering of invaluable learning resources on Evolve, this is the only text you'll need to prepare for your career in health care administration assistance.

  • Language: English

    Published by Elsevier Health Sciences, London, 2026

    0443270325 / 9780443270321

    • Softcover

    Seller: AussieBookSeller, Truganina, VIC, AustraliaAussieBookSeller

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    Condition: New

    US$ 176.35

    US$ 37.00 shipping 
    Ships from Australia to U.S.A.

    Quantity: 1 available

    Paperback. Condition: new. Paperback. Written in a clear, engaging style, Plunkett's Procedures for the Canadian Medical Administrative Assistant, 6th Edition, provides instruction for all the essential o?ce procedures required by today's health services administrative assistants in Canada - whether working in a medical o?ce, a complementary care o?ce, or in a hospital setting. Chapters address the diverse skills and knowledge required by a medical o?ce administrative assistant, such as good communication, privacy, customer service, stress management, medical transcription, ?ling, appointment booking, physical and virtual meetings, billing (ICD- 10-CA), and more. This new expanded edition includes in-depth coverage of topics including privacy and con?dentiality, hospital procedures, cross-cultural communication, and more. Three new chapters explore health care's evolving landscape, therapeutic communication, and pharmacology, while a revised art program visually reinforces key concepts. Accompanied by a robust o?ering of invaluable learning resources on Evolve, this is the only text you'll need to prepare for your career in health care administration assistance.Quintessentially Canadian content and viewpoint meets the needs of the medical o?ce assistant and health services administrative assistant in CanadaRe?ects current privacy legislation (PIPEDA) and changes to provincial and territorial Freedom of Information actsCurrent coverage includes the latest information on electronic medical records (EMRs) and health care plans across CanadaReal-world examples and exercises enable you to delve deeper into key topic areas.Variety of working papers and templates allow for extra practice on tasks and scenarios encountered in the medical o?ce environmentHelpful learning tools throughout the text include learning objectives, key terms, assignment boxes, tips, critical thinking boxes, Did You Know? boxes, end-of-chapter assignments, and discussion questionsCompanion Evolve website offers review questions, videos, forms and templates, an audio glossary, and more to reinforce your mastery of important conceptsClear, engaging, and accessible writing style makes content easy to understandFour-colour design and art program illustrates current concepts and improves readabilityUPDATED content re?ects contemporary standards, technological tools, and terminology used in day-to-day modern health care practiceEXPANDED coverage of top-of-mind topics includes con?dentiality and privacy, cross-cultural communication, infection prevention and control, new electronic information technologies, hospital procedures, billing practices, administrative roles and responsibilities in the evolving health care information environment, and moreNEW chapters on Therapeutic Communication, Health Care in an Evolving Environment, and Pharmacology explore emerging topics in the fieldEXPANDED and UPDATED art program provides current examples of forms and technologies encountered in the workplace, as well as new diagrams illustrating concepts introduced in the chapter to support comprehensionNEW Evolve resources include SimChart for the Medical O?ce exercises and practicum activitiesNEW accompanying workbook is available to reinforce your understanding of textbook content with a variety of learning tools, review questions, case studies, and more. Sold separately Shipping may be from our Sydney, NSW warehouse or from our UK or US warehouse, depending on stock availability.