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  • Language: English

    Published by Business by Phone, 1997

    1881081087 / 9781881081081

    • Softcover

    Seller: ThriftBooks-Dallas, Dallas, TX, U.S.A.ThriftBooks-Dallas

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    Condition: Used - Fair

    US$ 7.03

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    Paperback. Condition: Fair. No Jacket. Readable copy. Pages may have considerable notes/highlighting. ~ ThriftBooks: Read More, Spend Less.

  • Language: English

    Published by Trafford Publishing, 2012

    1466951796 / 9781466951792

    • Softcover

    Seller: ThriftBooks-Atlanta, AUSTELL, GA, U.S.A.ThriftBooks-Atlanta

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    Condition: Used - As new

    US$ 14.96

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    Paperback. Condition: As New. No Jacket. Pages are clean and are not marred by notes or folds of any kind. ~ ThriftBooks: Read More, Spend Less.

  • Language: English

    Published by Trafford Publishing, 2012

    146695180X / 9781466951808

    • Hardcover

    Seller: ThriftBooks-Atlanta, AUSTELL, GA, U.S.A.ThriftBooks-Atlanta

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    Condition: Used - Very good

    US$ 23.37

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    Hardcover. Condition: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.

  • Language: English

    Published by Business by Phone, 2002

    1881081117 / 9781881081111

    • Softcover

    Seller: ThriftBooks-Atlanta, AUSTELL, GA, U.S.A.ThriftBooks-Atlanta

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    Condition: Used - As new

    US$ 30.42

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    Paperback. Condition: As New. No Jacket. Pages are clean and are not marred by notes or folds of any kind. ~ ThriftBooks: Read More, Spend Less.

  • Language: English

    Published by Trafford, 2012

    1466951796 / 9781466951792

    • Softcover

    Seller: Ria Christie Collections, Uxbridge, United KingdomRia Christie Collections

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    Condition: New

    US$ 37.53

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    Condition: New. In English.

  • Language: English

    Published by Trafford, 2012

    1466951796 / 9781466951792

    • Softcover

    Seller: Brit Books, Milton Keynes, United KingdomBrit Books

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    Condition: Used - Very good

    US$ 30.12

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    Paperback. Condition: Used; Very Good. ***Simply Brit*** Welcome to our online used book store, where affordability meets great quality. Dive into a world of captivating reads without breaking the bank. We take pride in offering a wide selection of used books, from classics to hidden gems, ensuring there is something for every literary palate. All orders are shipped within 24 hours and our lightning fast-delivery within 48 hours coupled with our prompt customer service ensures a smooth journey from ordering to delivery. Discover the joy of reading with us, your trusted source for affordable books that do not compromise on quality.…

  • Language: English

    Published by Trafford Publishing, 2012

    146695180X / 9781466951808

    • Hardcover

    Seller: Ria Christie Collections, Uxbridge, United KingdomRia Christie Collections

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    Condition: New

    US$ 47.67

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    Condition: New. In English.

  • Language: English

    Published by Trafford Publishing, 2012

    146695180X / 9781466951808

    • Hardcover

    Seller: moluna, Greven, Germanymoluna

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    Condition: New

    US$ 50.58

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    Gebunden. Condition: New. KlappentextrnrnAre you absolutely satisfied with the sales results of your telesales team? Do you think that your sales could be or should be better?nnIf you re serious about getting the absolute best from your inside sales team and improving th.

  • Language: English

    Published by Archway Publishing Okt 2012, 2012

    146695180X / 9781466951808

    • Hardcover

    Seller: AHA-BUCH GmbH, Einbeck, GermanyAHA-BUCH GmbH

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    Condition: New

    US$ 67.46

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    Buch. Condition: Neu. Neuware - Are you absolutely satisfied with the sales results of your telesales team Do you think that your sales could be or should be better If you're serious about getting the absolute best from your inside sales team and improving their sales results then this book is for you. Written for B2B telephone sales managers, owners and executives, Telesales Coaching is a practical, no-nonsense guide on how to help your sales reps sell smarter, sell better and sell more.There are two fundamental reasons why your telephone sales reps don't sell as much as they could or should. The first reason is that many reps are not very good at selling despite formal (and ongoing) training. Over time, telephone reps dilute the fundamentals, cut corners, get complacent, forget techniques or fail to master the skill sets that will lead to increased sales.The second reason is that the majority of telesales reps do not get the coaching and support that they need to excel at sales. Most telephone sales managers have been taught how to be managers, not coaches. Consequently, telesales reps do not get the proper constructive feedback and encouragement they need to change their selling behavior and improve. Until now.Telesales Coaching provides you with a proven and practical four-step process on how to coach your telephone reps and help them increase their sales. It's extremely effective because it focuses on precisely how to get reps to overcome their natural resistance to change and to modify their behavior on a consistent basis. Easy to learn and easy to apply, the coaching techniques offered are based on common sense principles of learning and development.Here is some of what you'll learn:¿¿¿¿ Why most companies don't coach¿¿¿¿ The six things coaching definitely is not¿¿¿¿ Why you can't coach without clearly defined standards¿¿¿¿ Understanding that telesales is not a numbers game, it's a results game¿¿¿¿ How often you should monitor your reps (the answer may surprise you)¿¿¿¿ Where, when, and how to monitor your reps¿¿¿¿ How to use an 'analyzing algorithm¿ to avoid petty feedback¿¿¿¿ Who not to coach¿¿¿¿ Why the 'sandwich feedback technique¿ is a waste of time and effort¿¿¿¿ Why numeric rating systems are destructive¿¿¿¿ The Socratic feedback model the absolute best way to provide feedback¿¿¿¿ Other methods to enhance the coaching processBased on twenty-plus years of helping companies throughout North America implement successful telephone selling programs, this book gives you everything you need to turn your ordinary telesales reps into extraordinary telesales reps.…

  • Language: English

    Published by Trafford Publishing, 2012

    146695180X / 9781466951808

    • Hardcover

    Seller: Mispah books, Redhill, SURRE, United KingdomMispah books

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    Condition: Used - As new

    US$ 133.15

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    Hardcover. Condition: Like New. LIKE NEW. SHIPS FROM MULTIPLE LOCATIONS. book.

  • Language: English

    Published by Business by Phone, 2002

    1881081117 / 9781881081111

    • Softcover

    Seller: Greenworld Books, arlington, TX, U.S.A.Greenworld Books

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    Condition: Used - Good

    US$ 299.25

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    Condition: good. Fast Free Shipping â" Good condition. It may show normal signs of use, such as light writing, highlighting, or library markings, but all pages are intact and the book is fully readable. A solid, complete copy that's ready to enjoy.

  • Language: English

    Published by Trafford Publishing 2012-10, 2012

    1466951796 / 9781466951792

    • Softcover
    • Print on Demand

    Seller: Chiron Media, Wallingford, United KingdomChiron Media

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    Condition: New

    US$ 28.95

    US$ 6.65 shipping 
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    Quantity: 20 available

    PF. Condition: New. This item is printed on demand. Brand new book, sourced directly from publisher. Dispatch time is 6-7 days from our warehouse. Book will be sent in robust, secure packaging to ensure it reaches you securely.

  • Language: English

    Published by Trafford Publishing, 2012

    1466951796 / 9781466951792

    • Softcover
    • Print on Demand

    Seller: PBShop.store US, Wood Dale, IL, U.S.A.PBShop.store US

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    Condition: New

    US$ 35.10

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    PAP. Condition: New. New Book. Shipped from UK. THIS BOOK IS PRINTED ON DEMAND. Established seller since 2000.

  • Language: English

    Published by Trafford Publishing, 2012

    1466951796 / 9781466951792

    • Softcover
    • Print on Demand

    Seller: PBShop.store UK, Fairford, GLOS, United KingdomPBShop.store UK

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    Condition: New

    US$ 34.16

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    PAP. Condition: New. New Book. Delivered from our UK warehouse in 4 to 14 business days. THIS BOOK IS PRINTED ON DEMAND. Established seller since 2000.

  • Language: English

    Published by Archway Publishing, 2012

    146695180X / 9781466951808

    • Hardcover
    • Print on Demand

    Seller: PBShop.store US, Wood Dale, IL, U.S.A.PBShop.store US

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    Condition: New

    US$ 45.25

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    HRD. Condition: New. New Book. Shipped from UK. THIS BOOK IS PRINTED ON DEMAND. Established seller since 2000.

  • Language: English

    Published by Author Solutions Inc, 2012

    146695180X / 9781466951808

    • Hardcover
    • Print on Demand

    Seller: PBShop.store UK, Fairford, GLOS, United KingdomPBShop.store UK

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    Condition: New

    US$ 43.54

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    HRD. Condition: New. New Book. Delivered from our UK warehouse in 4 to 14 business days. THIS BOOK IS PRINTED ON DEMAND. Established seller since 2000.

  • Language: English

    Published by Trafford Publishing, 2012

    1466951796 / 9781466951792

    • Softcover
    • Print on Demand

    Seller: THE SAINT BOOKSTORE, Southport, United KingdomTHE SAINT BOOKSTORE

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    Condition: New

    US$ 38.46

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    Paperback / softback. Condition: New. This item is printed on demand. New copy - Usually dispatched within 5-9 working days.

  • Language: English

    Published by Trafford Publishing, 2012

    146695180X / 9781466951808

    • Hardcover
    • Print on Demand

    Seller: THE SAINT BOOKSTORE, Southport, United KingdomTHE SAINT BOOKSTORE

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    Condition: New

    US$ 48.96

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    Hardback. Condition: New. This item is printed on demand. New copy - Usually dispatched within 5-9 working days.

  • Language: English

    Published by Trafford Publishing, 2012

    1466951796 / 9781466951792

    • Softcover
    • Print on Demand

    Seller: AHA-BUCH GmbH, Einbeck, GermanyAHA-BUCH GmbH

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    Condition: New

    US$ 54.33

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    Taschenbuch. Condition: Neu. nach der Bestellung gedruckt Neuware - Printed after ordering - Are you absolutely satisfied with the sales results of your telesales team Do you think that your sales could be or should be better If you're serious about getting the absolute best from your inside sales team and improving their sales results then this book is for you. Written for B2B telephone sales managers, owners and executives, Telesales Coaching is a practical, no-nonsense guide on how to help your sales reps sell smarter, sell better and sell more.There are two fundamental reasons why your telephone sales reps don't sell as much as they could or should. The first reason is that many reps are not very good at selling despite formal (and ongoing) training. Over time, telephone reps dilute the fundamentals, cut corners, get complacent, forget techniques or fail to master the skill sets that will lead to increased sales.The second reason is that the majority of telesales reps do not get the coaching and support that they need to excel at sales. Most telephone sales managers have been taught how to be managers, not coaches. Consequently, telesales reps do not get the proper constructive feedback and encouragement they need to change their selling behavior and improve. Until now.Telesales Coaching provides you with a proven and practical four-step process on how to coach your telephone reps and help them increase their sales. It's extremely effective because it focuses on precisely how to get reps to overcome their natural resistance to change and to modify their behavior on a consistent basis. Easy to learn and easy to apply, the coaching techniques offered are based on common sense principles of learning and development.Here is some of what you'll learn:¿¿¿¿ Why most companies don't coach¿¿¿¿ The six things coaching definitely is not¿¿¿¿ Why you can't coach without clearly defined standards¿¿¿¿ Understanding that telesales is not a numbers game, it's a results game¿¿¿¿ How often you should monitor your reps (the answer may surprise you)¿¿¿¿ Where, when, and how to monitor your reps¿¿¿¿ How to use an 'analyzing algorithm¿ to avoid petty feedback¿¿¿¿ Who not to coach¿¿¿¿ Why the 'sandwich feedback technique¿ is a waste of time and effort¿¿¿¿ Why numeric rating systems are destructive¿¿¿¿ The Socratic feedback model the absolute best way to provide feedback¿¿¿¿ Other methods to enhance the coaching processBased on twenty-plus years of helping companies throughout North America implement successful telephone selling programs, this book gives you everything you need to turn your ordinary telesales reps into extraordinary telesales reps.…

  • Language: English

    Published by Trafford Publishing, 2012

    1466951796 / 9781466951792

    • Softcover
    • Print on Demand

    Seller: moluna, Greven, Germanymoluna

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    Condition: New

    US$ 42.26

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    Condition: New. Dieser Artikel ist ein Print on Demand Artikel und wird nach Ihrer Bestellung fuer Sie gedruckt. KlappentextrnrnAre you absolutely satisfied with the sales results of your telesales team? Do you think that your sales could be or should be better?nnIf you re serious about getting the absolute best from your inside sales team and improving th.…