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Mark Colgate (43 results)
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Condition: Good. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
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Condition: very_good. Book is in very good condition and may include minimal underlining highlighting. The book can also include "From the library of" labels. May not contain miscellaneous items toys, dvds, etc. . We offer 100% money back guarantee and 24 7 customer service.
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The Science of Service : The Proven Formula to Drive Customer Loyalty and Stand Out from the Crowd
Language: English
Published by Page Two Books, Inc., 2018
ISBN 10: 1989025064 ISBN 13: 9781989025062
Condition: Very Good. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
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The Science of Service : The Proven Formula to Drive Customer Loyalty and Stand Out from the Crowd
Language: English
Published by Page Two Books, Inc., 2018
ISBN 10: 1989025064 ISBN 13: 9781989025062
Condition: Good. Former library copy. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
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The Science of Service: The Proven Formula to Drive Customer Loyalty and Stand Out from the Crowd
Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.
Seller rating 5 out of 5 stars
Condition: Very Good. Item in very good condition! Textbooks may not include supplemental items i.e. CDs, access codes etc.
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Hardcover. Condition: Very Good. No Jacket. Missing dust jacket; May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.
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Hardcover. Condition: As New. No Jacket. Pages are clean and are not marred by notes or folds of any kind. ~ ThriftBooks: Read More, Spend Less.
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Condition: very_good. Book is in very good condition and may include minimal underlining highlighting. The book can also include "From the library of" labels. May not contain miscellaneous items toys, dvds, etc. . We offer 100% money back guarantee and 24 7 customer service.
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The Science of Service: The Proven Formula to Drive Customer Loyalty and Stand Out from the Crowd
Language: English
Published by Page Two Books, Inc., Canada, BC, 2018
ISBN 10: 1989025064 ISBN 13: 9781989025062
Seller: WorldofBooks, Goring-By-Sea, WS, United Kingdom
Seller rating 5 out of 5 stars
Paperback. Condition: Very Good. When it comes to customer satisfaction, consistency is kingnot the customer. While its been proven that customer satisfaction can greatly impact many financial aspects of a businessfrom cash flow to profitability and share pricemost companies have not considered the science behind customer service or built a system for it. With Mark Colgates FAME modelstanding for Framework, Accountability, Moments, and Endurancecompanies and organizations will be able to differentiate themselves, and create a unique approach that will communicate their service brand to their customers in a compelling, clear, and memorable manner. Colgates model demands effort, innovation, practice, and endurance, but it will also empower readers to distinguish their businesses among competitors, win over customers even when theyre proving difficult, and help companies achieve service fame. Backed by case studies and scientific research, this book will help readers to understand the science, tools, and frameworks needed to create their own consistently high-calibre customer service for their organizations, boosting annual returns as a result. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.
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Condition: Very Good. 1767871511. 1/8/2026 11:25:11 AM.
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The Science of Service: The Proven Formula to Drive Customer Loyalty and Stand Out from the Crowd
Language: English
Published by Page Two Books, Inc., 2018
ISBN 10: 1989025064 ISBN 13: 9781989025062
First Edition Signed
Hardcover. Condition: Very Good. Dust Jacket Condition: Very Good. First Edition. Dust jacket in very good condition. First edition, first printing. SIGNED by the author. Minor shelf and handling wear, overall a clean solid copy with minimal signs of use. Boards show signs of shelf wear. All pages are intact, binding is sound. Secure packaging for safe delivery. signed by author.
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Condition: Good. Most items will be dispatched the same or the next working day. A copy that has been read but remains in clean condition. All of the pages are intact and the cover is intact and the spine may show signs of wear. The book may have minor markings which are not specifically mentioned. A tan to the page edges/pages.
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The Science of Service: The Proven Formula to Drive Customer Loyalty and Stand Out from the Crowd
Seller: Wonder Book, Frederick, MD, U.S.A.
Seller rating 5 out of 5 stars
Condition: Very Good. Very Good condition. Good dust jacket. A copy that may have a few cosmetic defects. May also contain light spine creasing or a few markings such as an owner's name, short gifter's inscription or light stamp.
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Hardcover. Condition: Very Good. VG in VG dj; Contents are tight and clean.
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Hardcover. Condition: Very Good. 8 Moments of Power in Coaching: How to Design and Deliver High-Performance Feedback to All Employees This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. .
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Hardcover. Condition: Very Good. Shipped within 24 hours from our UK warehouse. Clean, undamaged book with no damage to pages and minimal wear to the cover. Spine still tight, in very good condition. Remember if you are not happy, you are covered by our 100% money back guarantee.
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The Science of Service: The Proven Formula to Drive Customer Loyalty and Stand Out from the Crowd (Paperback or Softback)
Language: English
Published by Page Two Press 7/10/2025, 2025
ISBN 10: 177458705X ISBN 13: 9781774587058
Paperback or Softback. Condition: New. The Science of Service: The Proven Formula to Drive Customer Loyalty and Stand Out from the Crowd. Book.
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The Science of Service
Language: English
Published by Page Two Books, Inc., CA, 2025
ISBN 10: 177458705X ISBN 13: 9781774587058
Seller: Rarewaves.com USA, London, LONDO, United Kingdom
Seller rating 5 out of 5 stars
US$ 23.26
Free Shipping
Ships from United Kingdom to U.S.A.Quantity: Over 20 available
Add to basketPaperback. Condition: New.
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The Science of Service
Language: English
Published by Page Two Books, Inc., CA, 2025
ISBN 10: 177458705X ISBN 13: 9781774587058
Paperback. Condition: New.
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Condition: New. pp. 224.
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Condition: New. pp. 224.
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The Science of Service: The Proven Formula to Drive Customer Loyalty and Stand Out from the Crowd
Published by Page Two Books, 2018
Seller: World of Rare Books, Goring-by-Sea, SXW, United Kingdom
Seller rating 5 out of 5 stars
Signed
Condition: Good. 2018. No Edition Remarks. 206 pages. Signed by the author. Illustrated dust jacket over blue paper covered boards with lettering. Contains black and white illustrations. Flat signed by author to front free endpaper. Pages are bright and clear with no visible markings. Binding throughout remains firm. Boards have light edgewear with minor corner bumping. Mild crushing to spine, with occasional markings overall. Panels have light edgewear with some creases. Minor markings to all surfaces.
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Condition: New. pp. 224.
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The Science of Service: The Proven Formula to Drive Customer Loyalty and Stand Out from the Crowd
Language: English
Published by Page Two Strategies Inc, 2018
ISBN 10: 1989025064 ISBN 13: 9781989025062
US$ 19.19
US$ 13.59 shipping
Ships from United Kingdom to U.S.A.Quantity: 1 available
Add to basketHardcover. Condition: Brand New. 206 pages. 9.25x6.25x1.00 inches. In Stock.
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hardcover. Condition: Very Good. Dust Jacket Condition: Very Good. Gld.
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Hardcover. Condition: Very Good. Dust Jacket Condition: Very Good.
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hardcover. Condition: New. Shipped from the UK within 2 business days of order being placed.
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hardcover. Condition: Fine. New & unread, however may have light shelf wear to cover face, edges or corners. Shipped from the UK within 2 business days of order being placed.
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Susy and Mark Twain; Family Dialogues
Published by Harper & Row [1965], New York, 1965
Seller: Evening Star Books, ABAA/ILAB, Madison, WI, U.S.A.
Association Member: ABAA ILAB IOBA
Seller rating 5 out of 5 stars
First Edition
Hardcover. Condition: Near Fine. Dust Jacket Condition: Near Fine. First edition. 8vo. [8], ix-xvii, [3], 1-444 pp. Red cloth with lettering in gold and black on the spine, publisher's device stamped in black on the front board. Price of $7.95 on the front flap of the jacket. Illustrated with 8 plates of black and white photographs. Edited and arranged by Edith Colgate Salsbury. Drawing from Susy Clemns' biography of her father and other family documents this book presents the story of the Clemens family during the period of Susy Clemens life (1872 - 1896) in the form of family dialogues. Near Fine with light foxing to the top textblock in a Near Fine dust jacket with a few hints of wear to the extremities.
