Michelli Joseph Phd (30 results)

- Hardcover
Seller: Gulf Coast Books, Cypress, TX, U.S.A.Gulf Coast Books
Contact seller5-star sellerCondition: Used - Good
US$ 4.09
Free ShippingShips within U.S.A.Quantity: 1 available
hardcover. Condition: Good.

- Hardcover
Seller: BooksRun, Philadelphia, PA, U.S.A.BooksRun
Contact seller5-star sellerCondition: Used - Very good
US$ 5.05
Free ShippingShips within U.S.A.Quantity: 1 available
Hardcover. Condition: Very Good. 1. With dust jacket. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.

- Hardcover
Seller: BooksRun, Philadelphia, PA, U.S.A.BooksRun
Contact seller5-star sellerCondition: Used - Fair
US$ 5.06
Free ShippingShips within U.S.A.Quantity: 1 available
Hardcover. Condition: Fair. 1. With dust jacket. The item might be beaten up but readable. May contain markings or highlighting, as well as stains, bent corners, or any other major defect, but the text is not obscured in any way.

- Hardcover
Seller: ZBK Books, Carlstadt, NJ, U.S.A.ZBK Books
Contact seller5-star sellerCondition: Used - Very good
US$ 5.62
Free ShippingShips within U.S.A.Quantity: 1 available
Condition: very_good. Fast & Free Shipping â" Very Good condition book with a firm cover and clean pages. Shows normal use and some light wear or limited notes markings. A solid, nice copy to enjoy.

- Hardcover
Seller: Evergreen Goodwill, Seattle, WA, U.S.A.Evergreen Goodwill
Contact seller5-star sellerCondition: Used - Good
US$ 2.02
US$ 3.99 shippingShips within U.S.A.Quantity: 1 available
hardcover. Condition: Good.

- Hardcover
Seller: Once Upon A Time Books, Siloam Springs, AR, U.S.A.Once Upon A Time Books
Contact seller4-star sellerCondition: Used - Good
US$ 2.12
US$ 3.95 shippingShips within U.S.A.Quantity: 1 available
Hardcover. Condition: Good. This is a used book in good condition and may show some signs of use or wear . This is a used book in good condition and may show some signs of use or wear .

- Hardcover
Seller: Goodwill Books, Hillsboro, OR, U.S.A.Goodwill Books
Contact seller5-star sellerCondition: Used - Good
US$ 3.15
US$ 3.99 shippingShips within U.S.A.Quantity: 2 available
Condition: good. Signs of wear and consistent use.

- Hardcover
Seller: Goodwill, Brooklyn Park, MN, U.S.A.Goodwill
Contact seller4-star sellerCondition: Used - Good
US$ 3.17
US$ 3.99 shippingShips within U.S.A.Quantity: 1 available
Condition: good. The corners are bent.

- Softcover
Seller: Once Upon A Time Books, Siloam Springs, AR, U.S.A.Once Upon A Time Books
Contact seller4-star sellerCondition: Used - Good
US$ 3.26
US$ 3.95 shippingShips within U.S.A.Quantity: 1 available
paperback. Condition: Good. This is a used book in good condition and may show some signs of use or wear . This is a used book in good condition and may show some signs of use or wear .

- Hardcover
Seller: Wonder Book, Frederick, MD, U.S.A.Wonder Book
Contact seller5-star sellerCondition: Used - Very good
US$ 7.49
Free ShippingShips within U.S.A.Quantity: 1 available
Condition: Very Good. Very Good condition. Very Good dust jacket. A copy that may have a few cosmetic defects. May also contain light spine creasing or a few markings such as an owner's name, short gifter's inscription or light stamp.

- Hardcover
- Signed
Seller: Wonder Book, Frederick, MD, U.S.A.Wonder Book
Contact seller5-star sellerCondition: Used - Very good
US$ 7.49
Free ShippingShips within U.S.A.Quantity: 1 available
Condition: Very Good. Signed Copy . Very Good dust jacket. Inscribed by author Joseph Michellion front endpage.

- Hardcover
Seller: Wonder Book, Frederick, MD, U.S.A.Wonder Book
Contact seller5-star sellerCondition: Used - Good
US$ 7.49
Free ShippingShips within U.S.A.Quantity: 1 available
Condition: Good. Good condition. Very Good dust jacket. A copy that has been read but remains intact. May contain markings such as bookplates, stamps, limited notes and highlighting, or a few light stains.

- Hardcover
Seller: Dream Books Co., Denver, CO, U.S.A.Dream Books Co.
Contact seller5-star sellerCondition: Used - Very good
US$ 7.94
Free ShippingShips within U.S.A.Quantity: 1 available
Condition: very_good. Pages are clean with no markings. May show minor signs of wear or cosmetic defects marks, cuts, bends, or scuffs on the cover, spine, pages, or dust jacket. May have remainder marks on edges.

- Softcover
Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.World of Books (was SecondSale)
Contact seller5-star sellerCondition: Used - Good
US$ 8.33
Free ShippingShips within U.S.A.Quantity: 1 available
Condition: Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.

- Softcover
Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.World of Books (was SecondSale)
Contact seller5-star sellerCondition: Used - Very good
US$ 8.33
Free ShippingShips within U.S.A.Quantity: 1 available
Condition: Very Good. Item in very good condition! Textbooks may not include supplemental items i.e. CDs, access codes etc.

- Hardcover
Seller: HPB-Ruby, Dallas, TX, U.S.A.HPB-Ruby
Contact seller5-star sellerCondition: Used - Very good
US$ 5.49
US$ 3.75 shippingShips within U.S.A.Quantity: 1 available
hardcover. Condition: Very Good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority.

Language: English
Published by McGraw-Hill Education - Europe, United States, 2008
- Softcover
Seller: WorldofBooks, Goring-By-Sea, WS, United KingdomWorldofBooks
Contact seller5-star sellerCondition: Used - Very good
US$ 3.34
US$ 7.50 shippingShips from United Kingdom to U.S.A.Quantity: 11 available
Paperback. Condition: Very Good. Discover the secrets of world-class leadership!When it comes to refined service and exquisite hospitality, one name stands high above the rest: The Ritz-Carlton Hotel Company. With ceaseless attention to every luxurious detail, the company has set the bar for creating memorable customer experienc…es in world-class settings. Now, for the first time, the leadership secrets behind the company's extraordinary success are revealed.The New Gold Standard takes you on an exclusive tour behind the scenes of The Ritz-Carlton Hotel Company. Granted unprecedented access to the company's executives, staff, and its award-winning Leadership Center training facilities, bestselling author Joseph Michelli explored every level of leadership within the organization. He emerged with the key principles leaders at any company can use to provide a customer experience unlike any other, such as:Understanding the ever-evolving needs of customersEmpowering employees by treating them with the utmost respectAnticipating customers' unexpressed needs and concernsDeveloping and conducting an unsurpassed training regimenSharing engaging stories from the company's employees--from the corporate office and hotels around the globe--Michelli describes the innovative methods the company uses to create peerless guest experiences and explains how it constantly hones and improves them. The New Gold Standard weaves practical how-to advice, proven leadership tools, and the wisdom of experts to help you create and embed superior customer-service principles, processes, and practices in your own organization. . The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.

- Softcover
Seller: Ocean Books, Dacula, GA, U.S.A.Ocean Books
Contact seller5-star sellerCondition: Used - As new
US$ 6.99
US$ 4.69 shippingShips within U.S.A.Quantity: 1 available
Paperback. Condition: As New. Nice book. Minor shelf wear.

- Hardcover
Seller: Night Heron Books, Laramie, WY, U.S.A.Night Heron Books
Contact seller5-star sellerCondition: Used - Very good
US$ 8.00
US$ 4.25 shippingShips within U.S.A.Quantity: 1 available
hardcover. Condition: Very Good. Binding tight.Cover clean.Hardcover.Dust Jacket Included and in fair condition. No writing, highlighting, or marks in text.

Language: English
Published by McGraw-Hill Education - Europe, United States, 2006
- Softcover
Seller: WorldofBooks, Goring-By-Sea, WS, United KingdomWorldofBooks
Contact seller5-star sellerCondition: Used - Very good
US$ 5.24
US$ 7.50 shippingShips from United Kingdom to U.S.A.Quantity: 4 available
Paperback. Condition: Very Good. WAKE UP AND SMELL THE SUCCESS! You already know the Starbucks story. Since 1992, its stock has risen a staggering 5,000 percent! The genius of Starbucks success lies in its ability to create personalized customer experiences, stimulate business growth, generate profits, energize employees, and se…cure customer loyalty-all at the same time. The Starbucks Experience contains a robust blend of home-brewed ingenuity and people-driven philosophies that have made Starbucks one of the world's "most admired" companies, according to Fortune magazine. With unique access to Starbucks personnel and resources, Joseph Michelli discovered that the success of Starbucks is driven by the people who work there-the "partners"-and the special experience they create for each customer. Michelli reveals how you can follow the Starbucks way to Reach out to entire communities Listen to individual workers and consumers Seize growth opportunities in every market Custom-design a truly satisfying experience that benefits everyone involved Filled with real-life insider stories, eye-opening anecdotes, and solid step-by-step strategies, this fascinating book takes you deep inside one of the most talked-about companies in the world today. For anyone who wants to learn from the best-and be the best-The Starbucks Experience is a rich, heady brew of unforgettable user-friendly ideas. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.

- Hardcover
Seller: Shakespeare Book House, Rockford, IL, U.S.A.Shakespeare Book House
Contact seller5-star sellerCondition: New
US$ 16.43
US$ 3.99 shippingShips within U.S.A.Quantity: 1 available
Condition: new.
More images- Hardcover
- First Edition
- Signed
Seller: Mountain Gull Trading Company, Lake Hopatcong, NJ, U.S.A.Mountain Gull Trading Company
Contact seller5-star sellerCondition: Used
US$ 20.00
US$ 7.50 shippingShips within U.S.A.Quantity: 1 available
Hardcover. Condition: Like-New. Like-New. 158 Pages. Stated First Edition, but from the number line, probably First Edition, 5th printing. Signed by one author on the first page inside the front cover. Dust jacket is Not price-clipped. This is a book full of business development insights, tips, and advice intended to help transf…orm a business into a "world-famous" one. The dust jacket and the interior book are both in Like-New condition and thus have no visible detriments, distractions, or extraneous markings (other than one author's signature) throughout and the book's sewn-in bindings remain tight and sound. If you order this wonderful book from us, it will be carefully wrapped up, padded, and then boxed and sent right away to you and will come with our unlimited appreciation for your interest and your order. First Edition; Fifth Printing; Signed by Author.

- Hardcover
Seller: California Books, Miami, FL, U.S.A.California Books
Contact seller4-star sellerCondition: New
US$ 30.00
Free ShippingShips within U.S.A.Quantity: Over 20 available
Condition: New.

- Hardcover
Seller: Ria Christie Collections, Uxbridge, United KingdomRia Christie Collections
Contact seller5-star sellerCondition: New
US$ 31.95
US$ 16.05 shippingShips from United Kingdom to U.S.A.Quantity: Over 20 available
Condition: New. In.

- Hardcover
Seller: Mooney's bookstore, Den Helder, NetherlandsMooney's bookstore
Contact seller4-star sellerCondition: Used - Very good
US$ 31.21
US$ 17.07 shippingShips from Netherlands to U.S.A.Quantity: 1 available
Condition: Very good.

- Hardcover
Seller: Sigrun Wuertele buchgenie_de, Altenburg, GermanySigrun Wuertele buchgenie_de
Contact seller5-star sellerCondition: Used - Fine
US$ 11.75
US$ 43.37 shippingShips from Germany to U.S.A.Quantity: 1 available
Condition: Sehr gut - gebraucht. Gebundene Ausgabe Sehr guter Zustand, ohne Namenseintrag, Original-Schutzumschlag Zustand: 2, Sehr gut - gebraucht, Gebundene Ausgabe McGraw-Hill Professional , 2006 , The Starbucks Experience. 5 Principles for Turning Ordinary Into Extraordinary, PhD Michelli, Joseph, 0071477845, BU376192.

- Softcover
Seller: Revaluation Books, Exeter, United KingdomRevaluation Books
Contact seller5-star sellerCondition: New
US$ 30.02
US$ 13.40 shippingShips from United Kingdom to U.S.A.Quantity: 1 available
Paperback. Condition: Brand New. 234 pages. Arabic language. 8.47x5.70x0.59 inches. In Stock.

- Hardcover
Seller: BennettBooksLtd, Los Angeles, CA, U.S.A.BennettBooksLtd
Contact seller5-star sellerCondition: New
US$ 76.17
US$ 6.95 shippingShips within U.S.A.Quantity: 1 available
hardcover. Condition: New. In shrink wrap. Looks like an interesting title.

- Hardcover
Seller: moluna, Greven, Germanymoluna
Contact seller5-star sellerCondition: New
US$ 49.75
US$ 55.93 shippingShips from Germany to U.S.A.Quantity: 2 available
Condition: New. Offers a look at how Mercedes-Benz transformed itself into a best-in-class, customer-obsessed organization. This book reveals how leaders within the organization drove the transformation of the operational and cultural environments at Mercedes-Benz through .

- Softcover
Seller: BennettBooksLtd, Los Angeles, CA, U.S.A.BennettBooksLtd
Contact seller5-star sellerCondition: New
US$ 102.58
US$ 6.95 shippingShips within U.S.A.Quantity: 1 available
paperback. Condition: New. In shrink wrap. Looks like an interesting title.