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Michelli Phd Joseph (30 results)
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hardcover. Condition: Good.
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When Fish Fly: Lessons for Creating a Vital and Energized Workplace from the World Famous Pike Place Fish Market
Language: English
Published by Grand Central Publishing (edition 1), 2004
ISBN 10: 1401300618 ISBN 13: 9781401300616
Hardcover. Condition: Very Good. 1. With dust jacket. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.
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When Fish Fly: Lessons for Creating a Vital and Energized Workplace from the World Famous Pike Place Fish Market
Language: English
Published by Grand Central Publishing (edition 1), 2004
ISBN 10: 1401300618 ISBN 13: 9781401300616
Hardcover. Condition: Fair. 1. With dust jacket. The item might be beaten up but readable. May contain markings or highlighting, as well as stains, bent corners, or any other major defect, but the text is not obscured in any way.
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When Fish Fly: Lessons for Creating a Vital and Energized Workplace from the World Famous Pike Place Fish Market
Language: English
Published by Grand Central Publishing, 2004
ISBN 10: 1401300618 ISBN 13: 9781401300616
Condition: very_good. Fast & Free Shipping â" Very Good condition book with a firm cover and clean pages. Shows normal use and some light wear or limited notes markings. A solid, nice copy to enjoy.
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When Fish Fly: Lessons for Creating a Vital and Energized Workplace from the World Famous Pike Place Fish Market
Language: English
Published by Grand Central Publishing, 2004
ISBN 10: 1401300618 ISBN 13: 9781401300616
hardcover. Condition: Good.
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When Fish Fly: Lessons for Creating a Vital and Energized Workplace from the World Famous Pike Place Fish Market
Seller: Once Upon A Time Books, Siloam Springs, AR, U.S.A.
Seller rating 4 out of 5 stars
Hardcover. Condition: Good. This is a used book in good condition and may show some signs of use or wear . This is a used book in good condition and may show some signs of use or wear .
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When Fish Fly: Lessons for Creating a Vital and Energized Workplace from the World Famous Pike Place Fish Market
Language: English
Published by Grand Central Publishing, 2004
ISBN 10: 1401300618 ISBN 13: 9781401300616
Condition: good. Signs of wear and consistent use.
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When Fish Fly: Lessons for Creating a Vital and Energized Workplace from the World Famous Pike Place Fish Market
Language: English
Published by Grand Central Publishing, 2004
ISBN 10: 1401300618 ISBN 13: 9781401300616
Condition: good. The corners are bent.
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Humor, Play and Laughter: Stress-Proofing Life With Your Kids
Language: English
Published by Love and Logic Press, 1998
ISBN 10: 0944634494 ISBN 13: 9780944634493
Seller: Once Upon A Time Books, Siloam Springs, AR, U.S.A.
Seller rating 4 out of 5 stars
paperback. Condition: Good. This is a used book in good condition and may show some signs of use or wear . This is a used book in good condition and may show some signs of use or wear .
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When Fish Fly: Lessons for Creating a Vital and Energized Workplace from the World Famous Pike Place Fish Market
Language: English
Published by Grand Central Publishing, 2004
ISBN 10: 1401300618 ISBN 13: 9781401300616
Seller: Wonder Book, Frederick, MD, U.S.A.
Seller rating 5 out of 5 stars
Condition: Very Good. Very Good condition. Very Good dust jacket. A copy that may have a few cosmetic defects. May also contain light spine creasing or a few markings such as an owner's name, short gifter's inscription or light stamp.
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When Fish Fly: Lessons for Creating a Vital and Energized Workplace from the World Famous Pike Place Fish Market
Language: English
Published by Grand Central Publishing, 2004
ISBN 10: 1401300618 ISBN 13: 9781401300616
Seller: Wonder Book, Frederick, MD, U.S.A.
Seller rating 5 out of 5 stars
Signed
Condition: Very Good. Signed Copy . Very Good dust jacket. Inscribed by author Joseph Michellion front endpage.
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When Fish Fly: Lessons for Creating a Vital and Energized Workplace from the World Famous Pike Place Fish Market
Language: English
Published by Grand Central Publishing, 2004
ISBN 10: 1401300618 ISBN 13: 9781401300616
Seller: Wonder Book, Frederick, MD, U.S.A.
Seller rating 5 out of 5 stars
Condition: Good. Good condition. Very Good dust jacket. A copy that has been read but remains intact. May contain markings such as bookplates, stamps, limited notes and highlighting, or a few light stains.
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When Fish Fly: Lessons for Creating a Vital and Energized Workplace from the World Famous Pike Place Fish Market
Language: English
Published by Grand Central Publishing, 2004
ISBN 10: 1401300618 ISBN 13: 9781401300616
Condition: very_good. Pages are clean with no markings. May show minor signs of wear or cosmetic defects marks, cuts, bends, or scuffs on the cover, spine, pages, or dust jacket. May have remainder marks on edges.
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Prescription for Excellence Le
Language: English
Published by Second River Healthcare & McGraw Hill, 1633
ISBN 10: 0071780459 ISBN 13: 9780071780452
Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.
Seller rating 5 out of 5 stars
Condition: Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.
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Prescription for Excellence Le
Language: English
Published by Second River Healthcare & McGraw Hill, 1633
ISBN 10: 0071780459 ISBN 13: 9780071780452
Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.
Seller rating 5 out of 5 stars
Condition: Very Good. Item in very good condition! Textbooks may not include supplemental items i.e. CDs, access codes etc.
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hardcover. Condition: Very Good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority!
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The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company
Language: English
Published by McGraw-Hill Education - Europe, United States, 2008
ISBN 10: 0071548335 ISBN 13: 9780071548335
Seller: WorldofBooks, Goring-By-Sea, WS, United Kingdom
Seller rating 5 out of 5 stars
Paperback. Condition: Very Good. Discover the secrets of world-class leadership!When it comes to refined service and exquisite hospitality, one name stands high above the rest: The Ritz-Carlton Hotel Company. With ceaseless attention to every luxurious detail, the company has set the bar for creating memorable customer experiences in world-class settings. Now, for the first time, the leadership secrets behind the company's extraordinary success are revealed.The New Gold Standard takes you on an exclusive tour behind the scenes of The Ritz-Carlton Hotel Company. Granted unprecedented access to the company's executives, staff, and its award-winning Leadership Center training facilities, bestselling author Joseph Michelli explored every level of leadership within the organization. He emerged with the key principles leaders at any company can use to provide a customer experience unlike any other, such as:Understanding the ever-evolving needs of customersEmpowering employees by treating them with the utmost respectAnticipating customers' unexpressed needs and concernsDeveloping and conducting an unsurpassed training regimenSharing engaging stories from the company's employees--from the corporate office and hotels around the globe--Michelli describes the innovative methods the company uses to create peerless guest experiences and explains how it constantly hones and improves them. The New Gold Standard weaves practical how-to advice, proven leadership tools, and the wisdom of experts to help you create and embed superior customer-service principles, processes, and practices in your own organization. . The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.
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Humor, Play and Laughter: Stress-Proofing Life With Your Kids Michelli Ph.D., Joseph
Language: English
Published by Love and Logic Press, 1998
ISBN 10: 0944634494 ISBN 13: 9780944634493
Paperback. Condition: As New. Nice book. Minor shelf wear.
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hardcover. Condition: Very Good. Binding tight.Cover clean.Hardcover.Dust Jacket Included and in fair condition. No writing, highlighting, or marks in text.
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The Starbucks Experience: 5 Principles for Turning Ordinary Into Extraordinary
Language: English
Published by McGraw-Hill Education - Europe, United States, 2006
ISBN 10: 0071477845 ISBN 13: 9780071477840
Seller: WorldofBooks, Goring-By-Sea, WS, United Kingdom
Seller rating 5 out of 5 stars
Paperback. Condition: Very Good. WAKE UP AND SMELL THE SUCCESS! You already know the Starbucks story. Since 1992, its stock has risen a staggering 5,000 percent! The genius of Starbucks success lies in its ability to create personalized customer experiences, stimulate business growth, generate profits, energize employees, and secure customer loyalty-all at the same time. The Starbucks Experience contains a robust blend of home-brewed ingenuity and people-driven philosophies that have made Starbucks one of the world's "most admired" companies, according to Fortune magazine. With unique access to Starbucks personnel and resources, Joseph Michelli discovered that the success of Starbucks is driven by the people who work there-the "partners"-and the special experience they create for each customer. Michelli reveals how you can follow the Starbucks way to Reach out to entire communities Listen to individual workers and consumers Seize growth opportunities in every market Custom-design a truly satisfying experience that benefits everyone involved Filled with real-life insider stories, eye-opening anecdotes, and solid step-by-step strategies, this fascinating book takes you deep inside one of the most talked-about companies in the world today. For anyone who wants to learn from the best-and be the best-The Starbucks Experience is a rich, heady brew of unforgettable user-friendly ideas. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.
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When Fish Fly: Lessons for Creating a Vital and Energized Workplace from the World Famous Pike Place Fish Market
Language: English
Published by Grand Central Publishing, 2004
ISBN 10: 1401300618 ISBN 13: 9781401300616
Condition: new.
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WHEN FISH FLY LESSONS FOR CREATING A VITAL AND ENERGIZED WORKPLACE FROM THE WORLD FAMOUS PIKE PLACE FISH MARKET
Language: English
Published by Hyperion August 4, 2004, New York, 2004
ISBN 10: 1401300618 ISBN 13: 9781401300616
Seller: Mountain Gull Trading Company, Lake Hopatcong, NJ, U.S.A.
Seller rating 5 out of 5 stars
First Edition Signed
Hardcover. Condition: Like-New. Dust Jacket Condition: Like-New. 158 Pages. Stated First Edition, but from the number line, probably First Edition, 5th printing. Signed by one author on the first page inside the front cover. Dust jacket is Not price-clipped. This is a book full of business development insights, tips, and advice intended to help transform a business into a "world-famous" one. The dust jacket and the interior book are both in Like-New condition and thus have no visible detriments, distractions, or extraneous markings (other than one author's signature) throughout and the book's sewn-in bindings remain tight and sound. If you order this wonderful book from us, it will be carefully wrapped up, padded, and then boxed and sent right away to you and will come with our unlimited appreciation for your interest and your order. First Edition; Fifth Printing; Signed by Author.
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When Fish Fly: Lessons for Creating a Vital and Energized Workplace from the World Famous Pike Place Fish Market
Language: English
Published by Grand Central Publishing, 2004
ISBN 10: 1401300618 ISBN 13: 9781401300616
Condition: New.
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When Fish Fly: Lessons for Creating a Vital and Energized Workplace from the World Famous Pike Place Fish Market
Language: English
Published by Grand Central Publishing, 2004
ISBN 10: 1401300618 ISBN 13: 9781401300616
Seller: Ria Christie Collections, Uxbridge, United Kingdom
Seller rating 5 out of 5 stars
US$ 31.95
US$ 16.05 shipping
Ships from United Kingdom to U.S.A.Quantity: Over 20 available
Add to basketCondition: New. In.
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When Fish Fly: Lessons for Creating a Vital and Energized Workplace from the World Famous Pike Place Fish Market
Language: English
Published by Grand Central Publishing, 2004
ISBN 10: 1401300618 ISBN 13: 9781401300616
Condition: Very good.
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The Starbucks Experience. 5 Principles for Turning Ordinary Into Extraordinary
Language: English
Published by McGraw-Hill Professional, 2006
ISBN 10: 0071477845 ISBN 13: 9780071477840
Seller: Sigrun Wuertele buchgenie_de, Altenburg, Germany
Seller rating 5 out of 5 stars
Condition: Sehr gut - gebraucht. Gebundene Ausgabe Sehr guter Zustand, ohne Namenseintrag, Original-Schutzumschlag Zustand: 2, Sehr gut - gebraucht, Gebundene Ausgabe McGraw-Hill Professional , 2006 , The Starbucks Experience. 5 Principles for Turning Ordinary Into Extraordinary, PhD Michelli, Joseph, 0071477845, BU376192.
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The Starbucks Experience
Language: Arabic
Published by Arab Scientific Publishers, 2007
ISBN 10: 9953871418 ISBN 13: 9789953871417
US$ 30.02
US$ 13.40 shipping
Ships from United Kingdom to U.S.A.Quantity: 1 available
Add to basketPaperback. Condition: Brand New. 234 pages. Arabic language. 8.47x5.70x0.59 inches. In Stock.
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hardcover. Condition: New. In shrink wrap. Looks like an interesting title!
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Driven to Delight: Delivering World-Class Customer Experience the Mercedes-Benz Way
Language: English
Published by McGraw-Hill Education - Europe, 2015
ISBN 10: 007180630X ISBN 13: 9780071806305
Condition: New. Offers a look at how Mercedes-Benz transformed itself into a best-in-class, customer-obsessed organization. This book reveals how leaders within the organization drove the transformation of the operational and cultural environments at Mercedes-Benz through .
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Humor, Play and Laughter: Stress-Proofing Life With Your Kids
Language: English
Published by Love and Logic Press, 1997
ISBN 10: 0944634494 ISBN 13: 9780944634493
paperback. Condition: New. In shrink wrap. Looks like an interesting title!
