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The Practical Guide to Organising Events
Book 2 of 4: The Practical Guide to Events and Hotel Management SeriesLanguage: English
Published by Taylor & Francis Group, 2017
ISBN 10: 0415789966 ISBN 13: 9780415789967
Condition: Very Good. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
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Condition: New.
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Paperback or Softback. Condition: New. An Events Industry Takes Shape: A Case Study of the UK and Poland. Book.
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Condition: As New. Unread book in perfect condition.
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The Practical Guide to Achieving Customer Satisfaction in Events and Hotels
Book 4 of 4: The Practical Guide to Events and Hotel Management SeriesLanguage: English
Published by Taylor and Francis Ltd, GB, 2022
ISBN 10: 0367723859 ISBN 13: 9780367723859
Seller: Rarewaves.com USA, London, LONDO, United Kingdom
Seller rating 5 out of 5 stars
Paperback. Condition: New. The Practical Guide to Achieving Customer Satisfaction in Events and Hotels is the fourth title in the Routledge Series The Practical Guide to Events and Hotel Management and presents expert-led insight of customer service best practice within events and hotels.Typical to the other titles in the series, this latest book is written in a logical format and contains practical tips drawn from real-life industry examples, case studies, industry leaders, and the authors' extensive backgrounds working in events and hotel management. Topics include definitions of customer service, an answer to that question 'Is the customer always right?', how to deal with complaints, how to empower staff to recover customer service, and how to turn new customers into loyal customers. This book is ideal for students of the management of events, hotels, hospitality, or tourism, to be used as a practical resource alongside existing theoretical textbooks. It is also an essential tool for anybody working in the customer-facing industries.
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The Practical Guide to Achieving Customer Satisfaction in Events and Hotels
Book 4 of 4: The Practical Guide to Events and Hotel Management SeriesLanguage: English
Published by Taylor and Francis Ltd, GB, 2022
ISBN 10: 0367723859 ISBN 13: 9780367723859
Paperback. Condition: New. The Practical Guide to Achieving Customer Satisfaction in Events and Hotels is the fourth title in the Routledge Series The Practical Guide to Events and Hotel Management and presents expert-led insight of customer service best practice within events and hotels.Typical to the other titles in the series, this latest book is written in a logical format and contains practical tips drawn from real-life industry examples, case studies, industry leaders, and the authors' extensive backgrounds working in events and hotel management. Topics include definitions of customer service, an answer to that question 'Is the customer always right?', how to deal with complaints, how to empower staff to recover customer service, and how to turn new customers into loyal customers. This book is ideal for students of the management of events, hotels, hospitality, or tourism, to be used as a practical resource alongside existing theoretical textbooks. It is also an essential tool for anybody working in the customer-facing industries.
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An Events Industry Takes Shape: A Case Study of the UK and Poland
Language: English
Published by Taylor & Francis Ltd, 2025
ISBN 10: 1032684143 ISBN 13: 9781032684147
Seller: THE SAINT BOOKSTORE, Southport, United Kingdom
Seller rating 5 out of 5 stars
US$ 38.05
US$ 17.55 shipping
Ships from United Kingdom to U.S.A.Quantity: 1 available
Add to basketPaperback / softback. Condition: New. New copy - Usually dispatched within 4 working days.
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Events Industry Takes Shape : A Case Study of the UK and Poland
Seller: GreatBookPricesUK, Woodford Green, United Kingdom
Seller rating 5 out of 5 stars
US$ 38.03
US$ 20.17 shipping
Ships from United Kingdom to U.S.A.Quantity: 10 available
Add to basketCondition: New.
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Events Industry Takes Shape : A Case Study of the UK and Poland
Seller: GreatBookPricesUK, Woodford Green, United Kingdom
Seller rating 5 out of 5 stars
US$ 39.12
US$ 20.17 shipping
Ships from United Kingdom to U.S.A.Quantity: 10 available
Add to basketCondition: As New. Unread book in perfect condition.
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An Events Industry Takes Shape: A Case Study of the UK and Poland
Seller: Kennys Bookshop and Art Galleries Ltd., Galway, GY, Ireland
Seller rating 5 out of 5 stars
Condition: New.
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Condition: As New. Unread book in perfect condition.
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Condition: New.
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US$ 47.26
US$ 13.44 shipping
Ships from United Kingdom to U.S.A.Quantity: 2 available
Add to basketPaperback. Condition: Brand New. 126 pages. 8.50x5.43x8.50 inches. In Stock.
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Condition: As New. Unread book in perfect condition.
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Condition: Brand New. New. US edition. Expediting shipping for all USA and Europe orders excluding PO Box. Excellent Customer Service.
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PAP. Condition: New. New Book. Shipped from UK. Established seller since 2000.
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Condition: As New. Unread book in perfect condition.
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Condition: New. Brand New Original US Edition. Customer service! Satisfaction Guaranteed.
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The Practical Guide to Organising Events
Seller: PBShop.store UK, Fairford, GLOS, United Kingdom
Seller rating 4 out of 5 stars
PAP. Condition: New. New Book. Shipped from UK. Established seller since 2000.
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The Practical Guide to Organising Events (Paperback)
Book 2 of 4: The Practical Guide to Events and Hotel Management SeriesLanguage: English
Published by Taylor & Francis Ltd, London, 2017
ISBN 10: 0415789966 ISBN 13: 9780415789967
Paperback. Condition: new. Paperback. The Practical Guide to Organising Events is a short, accessible and practical guide on how to successfully plan and organise a variety of event types in a wide range of contexts. The core sections of the text are logically structured around the key stages of event management pre-event, on-site and post-event offering essential practical insight and guidance throughout the whole process. Topics covered include proposal writing, budget, funding and sponsorship, health and safety, security and evaluation. This is a fundamental resource for all events management students running and organising an event as part of their degree programme. It is also a book for anybody who just happens to be tasked with organising an event such as an office party, a social networking event, Christmas party or family wedding. Based on experience, using real-life case studies and anecdotal examples, The Practical Guide to Organising Events ultimately makes the business of events management appealing, understandable and achievable. Shipping may be from multiple locations in the US or from the UK, depending on stock availability.
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