S Burchman (1 results)
Author:
Call Center Agent Turnover and Retention: The Best of Call Center Management Review
L. Ahearn; B. Bauer; S. Burchman; JB. Kerwin; J. Carver; M. Cline; S. Hush; R. Kingsland; G. Levin; J. Mayben
Language: English
Published by ICMI Press (International Customer Management Institute), 2002
- Softcover
Seller: ThriftBooks-Dallas, Dallas, TX, U.S.A.ThriftBooks-Dallas
Contact seller5-star sellerCondition: Used - Fair
US$ 16.08
Free ShippingShips within U.S.A.Quantity: 1 available
Paperback. Condition: Fair. No Jacket. Readable copy. Pages may have considerable notes/highlighting. ~ ThriftBooks: Read More, Spend Less.
