Published by Weiser (edition Third), 2002
ISBN 10: 1564145999 ISBN 13: 9781564145994
Language: English
Seller: BooksRun, Philadelphia, PA, U.S.A.
Paperback. Condition: Very Good. Third. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.
Condition: Good. . . All orders guaranteed and ship within 24 hours. Before placing your order for please contact us for confirmation on the book's binding. Check out our other listings to add to your order for discounted shipping.
Seller: Bookmonger.Ltd, HILLSIDE, NJ, U.S.A.
paperback. Condition: Good. Crease on cover and a few pages*.
Condition: As New. Like New condition. A near perfect copy that may have very minor cosmetic defects.
Seller: Half Price Books Inc., Dallas, TX, U.S.A.
paperback. Condition: Very Good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority!
Seller: Better World Books: West, Reno, NV, U.S.A.
Condition: As New. 3rd Edition. Used book that is in almost brand-new condition.
Seller: Better World Books, Mishawaka, IN, U.S.A.
Condition: Very Good. 3rd Edition. Former library book; may include library markings. Used book that is in excellent condition. May show signs of wear or have minor defects.
Seller: ThriftBooks-Dallas, Dallas, TX, U.S.A.
Paperback. Condition: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.
Seller: HPB Inc., Dallas, TX, U.S.A.
paperback. Condition: Very Good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority!
Seller: A Team Books, Conway, AR, U.S.A.
paperback. Condition: Good. Used books may not include access codes or one time use codes. Proven Seller with Excellent Customer Service. Choose expedited shipping and get it FAST.
Seller: The Maryland Book Bank, Baltimore, MD, U.S.A.
paperback. Condition: Very Good. 2nd. Used - Very Good.
paperback. Condition: Very Good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority!
Condition: Good. [ No Hassle 30 Day Returns ][ Ships Daily ] [ Underlining/Highlighting: NONE ] [ Writing: NONE ] [ Edition: third ] Publisher: Career Press Pub Date: 4/15/2002 Binding: Paperback Pages: 160 third edition.
Seller: Goodwill Southern California, Los Angeles, CA, U.S.A.
Condition: good.
Seller: WorldofBooks, Goring-By-Sea, WS, United Kingdom
Paperback. Condition: Very Good. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.
Condition: Good. Good condition. A copy that has been read but remains intact. May contain markings such as bookplates, stamps, limited notes and highlighting, or a few light stains.
Condition: Good. Good condition. 2nd edition. A copy that has been read but remains intact. May contain markings such as bookplates, stamps, limited notes and highlighting, or a few light stains.
Condition: As New. Unread book in perfect condition.
Condition: New.
Published by Red Wheel/Weiser, New Jersey, 2005
ISBN 10: 1564145999 ISBN 13: 9781564145994
Language: English
Seller: Grand Eagle Retail, Bensenville, IL, U.S.A.
Paperback. Condition: new. Paperback. This title is a new edition of a title that will save you money at the expense of a couple of hours of your time. Ultimately, every successful enterprise must attract, serve and win the loyalty of customers by providing worthwhile products and delivering excellent service. Getting and maintaining loyal customers affects an organisation's bottom line more than any ad campaign, marketing programme or PR effort. This book is designed to get all managers and employees thinking about the little things that can make all the difference. It's a quick read - you can finish it in less time than it takes to deal with one customer complaint. And if you put the information within this book into action, you will be able to decrease customer complaints considerably. It's packed with practical, applicable suggestions that can be put to work immediately, such as how to: turn angry customers into lifelong clients; use a simple gesture to immediately put customers at ease; listen with more than your ears; easily give customers more than they expect; and use negative feedback for positive action.Managers and staff members alike can use this little manual to avoid the devastating ripple effects that turned-off customers can produce. It will easily show how everyone in a business, large or small, can creatively apply a constant flow of small, customer-centred innovations to create a consistent and persistent strengthening of your customer base. Helps managers and staff members alike to avoid the devastating ripple effects that turned-off customers can produce. This book shows how everyone in a business, large or small, can creatively apply a constant flow of small, customer-centred innovations to create a consistent and persistent strengthening of your customer base. Shipping may be from multiple locations in the US or from the UK, depending on stock availability.
Published by Red Wheel/Weiser, US, 2005
ISBN 10: 1564145999 ISBN 13: 9781564145994
Language: English
Seller: Rarewaves USA, OSWEGO, IL, U.S.A.
Paperback. Condition: New.
Published by Red Wheel/Weiser, US, 2005
ISBN 10: 1564145999 ISBN 13: 9781564145994
Language: English
Seller: Rarewaves.com USA, London, LONDO, United Kingdom
Paperback. Condition: New.
Seller: "Pursuit of Happiness" Books, Oakland, CA, U.S.A.
Soft cover. Condition: Good. Gd. condition - Business techniques to keep your customers . (HA17060z). Book.
Seller: WeBuyBooks, Rossendale, LANCS, United Kingdom
Condition: Very Good. Most items will be dispatched the same or the next working day. A copy that has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.
Published by Career Press, NJ 1992, 1992
ISBN 10: 1564140164 ISBN 13: 9781564140166
Language: English
Seller: 2nd Hand Books, Kenner, LA, U.S.A.
First Edition
Softcover First Printing Business; Management; This is an essential handbook for anyone who deals with customers. (86 Pgs.) Covers and Book VVG.
Paperback. Condition: Very Good. Prompt Shipment, shipped in Boxes, Tracking PROVIDEDVery good used book. Some creasing, light wear.
Seller: Revaluation Books, Exeter, United Kingdom
Paperback. Condition: Brand New. 3rd edition. 158 pages. 8.00x5.25x0.50 inches. In Stock.
Seller: Kennys Bookshop and Art Galleries Ltd., Galway, GY, Ireland
Condition: New. 2002. Paperback. . . . . .
Condition: New. 2002. Paperback. . . . . . Books ship from the US and Ireland.
Published by Career Press 1995-02, 1995
ISBN 10: 1564141551 ISBN 13: 9781564141552
Language: English
Seller: Sigrun Wuertele buchgenie_de, Altenburg, Germany
Condition: gut - gebraucht. Taschenbuch 128 S. Bibliotheksmerkmale ordentlicher Zustand Zustand: 3, gut - gebraucht, Taschenbuch Career Press , 1995-02 128 S. , 50 Powerful Ideas You Can Use to Keep Your Customers, Timm, Paul R.