Bo Edvardsson (135 results)
Service Quality: Multidisciplinary and Multinational Perspectives
Brown, Stephen W.;Edvardsson, Bo;Gummesson, Evert;Gustavsson, Bengtove
Language: English
Published by Lexington Books, New Britian, Connecticut, U.S.A., 1991
- Hardcover
Seller: Indian Hills Books, Blountville, TN, U.S.A.Indian Hills Books
Contact seller4-star sellerCondition: Used - Near fine
US$ 14.45
US$ 3.95 shippingShips within U.S.A.Quantity: 1 available
Hardcover. Condition: Near Fine. Dust Jacket Condition: Very Good. No writing, no marks, pages clean. Dust jacket has small spots sparsely located where the grey color is removed (by tape?) and you can see the white of the dust jacket. Dust jacket also has a bit of wear to the extremities, especially to the spine. (350 pages/dar…k tan book with white lettering).
- Hardcover
Seller: Qwertyword Ltd, Okehampton, DEVON, United KingdomQwertyword Ltd
Contact seller4-star sellerCondition: Used - Fine
US$ 21.82
US$ 21.96 shippingShips from United Kingdom to U.S.A.Quantity: 1 available
Hardcover. Condition: Fine. UNUSED clean and crisp.
New Service Development and Innovation in the New Economy
Edvardsson, Bo; Gustafsson, Anders; Johnson, Michael D.; Sanden, Bodil
Published by Studentlitteratur, 2000
- Softcover
Seller: Premium Classics, Chemung, NY, U.S.A.Premium Classics
Contact seller5-star sellerCondition: Used - Fair
US$ 24.00
US$ 5.00 shippingShips within U.S.A.Quantity: 1 available
Soft cover. Condition: Fair. PAGES- text-markings and notes on several pages, name written inside front; minor bends, minor tear on one page; outside edge has minor smudges, interior has slight stains at few places, clean overall. COVER- medium wear including rubwear (with associated fading), bends, edgewear, no tears; slight st…ains, clean overall. 200+ pgs. Not ex-library. Book.
- Hardcover
Seller: suffolkbooks, center moriches, NY, U.S.A.suffolkbooks
Contact seller5-star sellerCondition: Used - Very good
US$ 40.00
US$ 3.99 shippingShips within U.S.A.Quantity: 1 available
hardcover. Condition: Very Good. Fast Shipping - Safe and Secure 7 days a week.
- Hardcover
Seller: Anybook.com, Lincoln, United KingdomAnybook.com
Contact seller5-star sellerCondition: Used - Good
US$ 27.15
US$ 18.49 shippingShips from United Kingdom to U.S.A.Quantity: 1 available
Condition: Good. Volume 11. This is an ex-library book and may have the usual library/used-book markings inside.This book has hardback covers. Clean from markings. In good all round condition. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,700grams, ISBN:9781860946691.
Involving Customers in New Service Development
Edvardsson, Bo (EDT); Gustafsson, Anders (EDT); Kristensson, Per (EDT)
- Softcover
Seller: GreatBookPrices, Columbia, MD, U.S.A.GreatBookPrices
Contact seller5-star sellerCondition: New
US$ 64.20
US$ 2.64 shippingShips within U.S.A.Quantity: Over 20 available
Condition: New.
- Softcover
Seller: Rarewaves.com USA, London, LONDO, United KingdomRarewaves.com USA
Contact seller5-star sellerCondition: New
US$ 66.85
Free ShippingShips from United Kingdom to U.S.A.Quantity: 9 available
Paperback. Condition: New. This book deals with how companies can involve customers or users in order to learn with them in the field of service-based business development. It presents a variety of customer-involvement approaches, methods for learning with customers, and the results of case studies conducted in both service and…manufacturing companies focusing on value-creation through services.Based on research carried out by several research groups around the world, as well as on illustrative cases, the book creates new actionable knowledge regarding customer-involvement which will be useful for both practitioners and scholars.Benefits for readers include: an understanding of the business potential of learning with customers and other users; an overview of the fields of new service development and customer-involvement with regard to concepts, theoretical frameworks, and models, in addition to strategies and techniques for involving users in fruitful ways during the innovation process; an illustration of the cases based on the results of empirical studies; and managerial implications and guidelines regarding how to manage customer-involvement during the different phases of the new service and business development process.Sample Chapter(s).
Business Transformation for a Sustainable Future
Sebhatu, Samuel (EDT); Enquist, Bo (EDT); Edvardsson, Bo (EDT)
Language: English
Published by Routledge, 2024
Series: Book 20 of 21 - The Principles for Responsible Management Education
- Softcover
Seller: GreatBookPrices, Columbia, MD, U.S.A.GreatBookPrices
Contact seller5-star sellerCondition: Used - As new
US$ 64.25
US$ 2.64 shippingShips within U.S.A.Quantity: Over 20 available
Condition: As New. Unread book in perfect condition.
Involving Customers in New Service Development
Edvardsson, Bo (EDT); Gustafsson, Anders (EDT); Kristensson, Per (EDT)
- Softcover
Seller: GreatBookPrices, Columbia, MD, U.S.A.GreatBookPrices
Contact seller5-star sellerCondition: Used - As new
US$ 69.16
US$ 2.64 shippingShips within U.S.A.Quantity: Over 20 available
Condition: As New. Unread book in perfect condition.
Business Transformation for a Sustainable Future
Sebhatu, Samuel (EDT); Enquist, Bo (EDT); Edvardsson, Bo (EDT)
Language: English
Published by Routledge, 2024
Series: Book 20 of 21 - The Principles for Responsible Management Education
- Softcover
Seller: GreatBookPrices, Columbia, MD, U.S.A.GreatBookPrices
Contact seller5-star sellerCondition: New
US$ 71.20
US$ 2.64 shippingShips within U.S.A.Quantity: Over 20 available
Condition: New.
Language: English
Published by Routledge, 2024
Series: Book 20 of 21 - The Principles for Responsible Management Education
- Softcover
Seller: Majestic Books, Hounslow, United KingdomMajestic Books
Contact seller4-star sellerCondition: New
US$ 64.98
US$ 8.84 shippingShips from United Kingdom to U.S.A.Quantity: 3 available
Condition: New.
- Softcover
Seller: PBShop.store UK, Fairford, GLOS, United KingdomPBShop.store UK
Contact seller5-star sellerCondition: New
US$ 72.88
US$ 6.83 shippingShips from United Kingdom to U.S.A.Quantity: 15 available
PAP. Condition: New. New Book. Shipped from UK. Established seller since 2000.
- Softcover
Seller: Grand Eagle Retail, Bensenville, IL, U.S.A.Grand Eagle Retail
Contact seller5-star sellerCondition: New
US$ 78.49
Free ShippingShips within U.S.A.Quantity: 1 available
Paperback. Condition: new. Paperback. This book deals with how companies can involve customers or users in order to learn with them in the field of service-based business development. It presents a variety of customer-involvement approaches, methods for learning with customers, and the results of case studies conducted in both s…ervice and manufacturing companies focusing on value-creation through services.Based on research carried out by several research groups around the world, as well as on illustrative cases, the book creates new actionable knowledge regarding customer-involvement which will be useful for both practitioners and scholars.Benefits for readers include: an understanding of the business potential of learning with customers and other users; an overview of the fields of new service development and customer-involvement with regard to concepts, theoretical frameworks, and models, in addition to strategies and techniques for involving users in fruitful ways during the innovation process; an illustration of the cases based on the results of empirical studies; and managerial implications and guidelines regarding how to manage customer-involvement during the different phases of the new service and business development process. Shipping may be from multiple locations in the US or from the UK, depending on stock availability.
Language: English
Published by Taylor and Francis, 2024
Series: Book 20 of 21 - The Principles for Responsible Management Education
- Softcover
Seller: PBShop.store US, Wood Dale, IL, U.S.A.PBShop.store US
Contact seller5-star sellerCondition: New
US$ 78.97
Free ShippingShips within U.S.A.Quantity: Over 20 available
PAP. Condition: New. New Book. Shipped from UK. Established seller since 2000.
Language: English
Published by Routledge, 2024
Series: Book 20 of 21 - The Principles for Responsible Management Education
- Softcover
Seller: California Books, Miami, FL, U.S.A.California Books
Contact seller4-star sellerCondition: New
US$ 80.00
Free ShippingShips within U.S.A.Quantity: Over 20 available
Condition: New.
Language: English
Published by Taylor and Francis, 2024
Series: Book 20 of 21 - The Principles for Responsible Management Education
- Softcover
Seller: PBShop.store UK, Fairford, GLOS, United KingdomPBShop.store UK
Contact seller5-star sellerCondition: New
US$ 78.54
US$ 5.66 shippingShips from United Kingdom to U.S.A.Quantity: Over 20 available
PAP. Condition: New. New Book. Shipped from UK. Established seller since 2000.
Language: English
Published by Taylor & Francis Ltd, 2024
Series: Book 20 of 21 - The Principles for Responsible Management Education
- Softcover
Seller: THE SAINT BOOKSTORE, Southport, United KingdomTHE SAINT BOOKSTORE
Contact seller5-star sellerCondition: New
US$ 66.95
US$ 19.78 shippingShips from United Kingdom to U.S.A.Quantity: 1 available
Paperback / softback. Condition: New. New copy - Usually dispatched within 4 working days.
Involving Customers in New Service Development
Edvardsson, Bo (EDT); Gustafsson, Anders (EDT); Kristensson, Per (EDT)
- Softcover
Seller: GreatBookPricesUK, Woodford Green, United KingdomGreatBookPricesUK
Contact seller5-star sellerCondition: New
US$ 65.92
US$ 20.40 shippingShips from United Kingdom to U.S.A.Quantity: Over 20 available
Condition: New.
Business Transformation for a Sustainable Future
Sebhatu, Samuel (EDT); Enquist, Bo (EDT); Edvardsson, Bo (EDT)
Language: English
Published by Routledge, 2024
Series: Book 20 of 21 - The Principles for Responsible Management Education
- Softcover
Seller: GreatBookPricesUK, Woodford Green, United KingdomGreatBookPricesUK
Contact seller5-star sellerCondition: New
US$ 66.94
US$ 20.40 shippingShips from United Kingdom to U.S.A.Quantity: Over 20 available
Condition: New.
Business Transformation for a Sustainable Future
Sebhatu, Samuel (EDT); Enquist, Bo (EDT); Edvardsson, Bo (EDT)
Language: English
Published by Routledge, 2024
Series: Book 20 of 21 - The Principles for Responsible Management Education
- Softcover
Seller: GreatBookPricesUK, Woodford Green, United KingdomGreatBookPricesUK
Contact seller5-star sellerCondition: Used - As new
US$ 67.44
US$ 20.40 shippingShips from United Kingdom to U.S.A.Quantity: Over 20 available
Condition: As New. Unread book in perfect condition.
- Hardcover
Seller: Romtrade Corp., STERLING HEIGHTS, MI, U.S.A.Romtrade Corp.
Contact seller5-star sellerCondition: New
US$ 90.31
Free ShippingShips within U.S.A.Quantity: 2 available
Condition: New. This is a Brand-new US Edition. This Item may be shipped from US or any other country as we have multiple locations worldwide.
Language: English
Published by Routledge, 2008
Series: Book 12 of 22 - Routledge Studies in Management, Organizations and Society
- Softcover
Seller: GreatBookPrices, Columbia, MD, U.S.A.GreatBookPrices
Contact seller5-star sellerCondition: Used - As new
US$ 87.88
US$ 2.64 shippingShips within U.S.A.Quantity: Over 20 available
Condition: As New. Unread book in perfect condition.
Involving Customers in New Service.(V11)
Bo Edvardsson, Anders Gustafsson, Per Kristensson, Peter Magnusson, Jonas Matthing
- Hardcover
Seller: Basi6 International, Irving, TX, U.S.A.Basi6 International
Contact seller5-star sellerCondition: New
US$ 90.61
Free ShippingShips within U.S.A.Quantity: 8 available
Condition: Brand New. New. US edition. Expediting shipping for all USA and Europe orders excluding PO Box. Excellent Customer Service.
Language: English
Published by Routledge, 2024
Series: Book 20 of 21 - The Principles for Responsible Management Education
- Softcover
Seller: Ria Christie Collections, Uxbridge, United KingdomRia Christie Collections
Contact seller5-star sellerCondition: New
US$ 77.60
US$ 16.29 shippingShips from United Kingdom to U.S.A.Quantity: Over 20 available
Condition: New. In.
Language: English
Published by Routledge, 2024
Series: Book 20 of 21 - The Principles for Responsible Management Education
- Softcover
Seller: Biblios, frankfurt am main, HESSE, GermanyBiblios
Contact seller4-star sellerCondition: New
US$ 82.03
US$ 11.60 shippingShips from Germany to U.S.A.Quantity: 3 available
Condition: New.
Involving Customers in New Service Development
Edvardsson, Bo (EDT); Gustafsson, Anders (EDT); Kristensson, Per (EDT)
- Softcover
Seller: GreatBookPricesUK, Woodford Green, United KingdomGreatBookPricesUK
Contact seller5-star sellerCondition: Used - As new
US$ 73.61
US$ 20.40 shippingShips from United Kingdom to U.S.A.Quantity: Over 20 available
Condition: As New. Unread book in perfect condition.
- Softcover
Seller: THE SAINT BOOKSTORE, Southport, United KingdomTHE SAINT BOOKSTORE
Contact seller5-star sellerCondition: New
US$ 73.32
US$ 21.77 shippingShips from United Kingdom to U.S.A.Quantity: 14 available
Paperback / softback. Condition: New. New copy - Usually dispatched within 4 working days.
- Hardcover
Seller: SMASS Sellers, IRVING, TX, U.S.A.SMASS Sellers
Contact seller4-star sellerCondition: New
US$ 93.96
Free ShippingShips within U.S.A.Quantity: 2 available
Condition: New. Brand New Original US Edition. Customer service! Satisfaction Guaranteed.
Language: English
Published by Routledge, 2024
Series: Book 20 of 21 - The Principles for Responsible Management Education
- Softcover
Seller: Kennys Bookshop and Art Galleries Ltd., Galway, GY, IrelandKennys Bookshop and Art Galleries Ltd.
Contact seller5-star sellerCondition: New
US$ 85.75
US$ 11.07 shippingShips from Ireland to U.S.A.Quantity: Over 20 available
Condition: New.
- Hardcover
Seller: Romtrade Corp., STERLING HEIGHTS, MI, U.S.A.Romtrade Corp.
Contact seller5-star sellerCondition: New
US$ 95.59
Free ShippingShips within U.S.A.Quantity: 1 available
Condition: New. This is a Brand-new US Edition. This Item may be shipped from US or any other country as we have multiple locations worldwide.
