Pollan Stephen M (619 results)

Paperback. Condition: Good. Whether you're looking for a new job, leaving an old one, cold calling a new account, laying off a subordinate, confronting a back-stabber, dealing with sexual harassment, returning food in a restaurant, or calming an irate client, "Lifescripts tells you exactly how to do it and what to say. Each of the 101 dialogs provides you with an ice-breaker opener and a flow-chart of rejoinders to give to any potential response, positive or negative. Pointers on proper attitude, timing, preparation, and more are included.…

Paperback. Condition: Very Good.

Paperback. Condition: Good. Excerpt from Lifescript #1: Asking for a Salary Increase Icebreaker: I'd like to thank you for the opportunity you and the company have given me. I recognize that you've been very influential in my growth and advancement. However, I have a problem that I need your help with. Pitch #1: What has happened is that I've been concentrating solely on my professional growth and haven't been paying any attention to my stream of income .Pitch #2: I think my salary no longer reflects my contribution to the company .Pitch #3: I think my salary no longer matches my job responsibilities .Whether you need to ask your boss to stop micromanaging, terminate a subordinate, confront a backstabbing peer, or cold call a potential client, Lifescripts gives you the most effective approach and the actual words to use. The bestselling guide to workplace success, Lifescripts has been completely revised and updated, taking a sharp new business focus and adding more than 50 scripts that help you prepare for difficult on-the-job conversations. Each of the 109 Lifescripts gives you a plan that leads to the desired result regardless of the obstacles thrown in your path. You get an icebreaker opener, a pitch, an answer to every question, and a defense for every attack. You'll also find strategic pointers on attitude, timing, preparation, and behavior. From dealing with human resources to closing a deal, Lifescripts provides a road map to navigate successfully through the most perplexing, problematic workplace dialogues you may face in the course of your business life.…

Condition: Very Good. Shows minimal signs of wear and previous use. Can include minimal notes/highlighting. A portion of your purchase benefits nonprofits! - Note: Edition & format may differ from what is shown in stock photo & item details. May not include supplementary material (toys, access code, dvds, etc). …

Condition: Very Good. Asking for a raiseConfronting a backstabberFiring an employeeNegotiating for more severanceEnding a friendshipConfronting a sexual harasserDebating vacations with your spouseHeading off potential client problems Excerpt from Lifescript #7. Asking for a Salary Increase Icebreaker: I'd like to thank you for the opportunity you and the company have given me. I recognize that you've been very influential in my growth and advancement. However, I have a problem that I need your help with. Pitch #1: I've been concentrating solely on my professional growth and haven't been paying attention to my stream of income Pitch #2: I think my salary no longer reflects my contribution to the company Pitch #3: I think my salary no longer matches my job responsibilities Whether you're asking for a raise, confronting a backstabber, dealing with sexual harassment, Þring an employee, renegotiating a loan, discussing elder care with siblings, or asking your spouse to lose weight, scripts give you the most effective approachand the actual wordsto use. Each of the scripts provide you with an icebreaker opener, a "pitch," and a ßow-chart of rejoinders to give any response, positive or negative. You'll also Þnd strategic pointers on attitude, timing, preparation, and behavior. From a heart-to-heart chat with a friend to a boardroom confrontation with a CEO, scripts provide a map to navigate successfully through the most complicated and dreaded situations you may face in your career, business, and personal life.…

Condition: Good. Asking for a raiseConfronting a backstabberFiring an employeeNegotiating for more severanceEnding a friendshipConfronting a sexual harasserDebating vacations with your spouseHeading off potential client problems Excerpt from Lifescript #7. Asking for a Salary Increase Icebreaker: I'd like to thank you for the opportunity you and the company have given me. I recognize that you've been very influential in my growth and advancement. However, I have a problem that I need your help with. Pitch #1: I've been concentrating solely on my professional growth and haven't been paying attention to my stream of income Pitch #2: I think my salary no longer reflects my contribution to the company Pitch #3: I think my salary no longer matches my job responsibilities Whether you're asking for a raise, confronting a backstabber, dealing with sexual harassment, Þring an employee, renegotiating a loan, discussing elder care with siblings, or asking your spouse to lose weight, scripts give you the most effective approachand the actual wordsto use. Each of the scripts provide you with an icebreaker opener, a "pitch," and a ßow-chart of rejoinders to give any response, positive or negative. You'll also Þnd strategic pointers on attitude, timing, preparation, and behavior. From a heart-to-heart chat with a friend to a boardroom confrontation with a CEO, scripts provide a map to navigate successfully through the most complicated and dreaded situations you may face in your career, business, and personal life. …

Condition: Fair. Asking for a raiseConfronting a backstabberFiring an employeeNegotiating for more severanceEnding a friendshipConfronting a sexual harasserDebating vacations with your spouseHeading off potential client problems Excerpt from Lifescript #7. Asking for a Salary Increase Icebreaker: I'd like to thank you for the opportunity you and the company have given me. I recognize that you've been very influential in my growth and advancement. However, I have a problem that I need your help with. Pitch #1: I've been concentrating solely on my professional growth and haven't been paying attention to my stream of income Pitch #2: I think my salary no longer reflects my contribution to the company Pitch #3: I think my salary no longer matches my job responsibilities Whether you're asking for a raise, confronting a backstabber, dealing with sexual harassment, Þring an employee, renegotiating a loan, discussing elder care with siblings, or asking your spouse to lose weight, scripts give you the most effective approachand the actual wordsto use. Each of the scripts provide you with an icebreaker opener, a "pitch," and a ßow-chart of rejoinders to give any response, positive or negative. You'll also Þnd strategic pointers on attitude, timing, preparation, and behavior. From a heart-to-heart chat with a friend to a boardroom confrontation with a CEO, scripts provide a map to navigate successfully through the most complicated and dreaded situations you may face in your career, business, and personal life. …

hardcover. Condition: Good.

hardcover. Condition: Very Good.

Paperback. Condition: Good.

Condition: very_good. Cover may have light wear, pages in very good condition and binding is sturdy; may have other light shelf wear or creases. May have notes or highlighting.

Condition: acceptable. Books may contain multiple pages with notes and highlighting. Supplements such as Access Codes, Cd's, etc. are not guaranteed with used book purchases.

Condition: very_good. Cover may have light wear, pages in very good condition and binding is sturdy; may have other light shelf wear or creases. May have notes or highlighting.

Condition: good. Books may contain some notes and highlighting. Supplements such as Access Codes, Cd's Dust Jackets, etc. are not guaranteed with used book purchases.

Condition: good. Books may contain some notes and highlighting. Supplements such as Access Codes, Cd's Dust Jackets, etc. are not guaranteed with used book purchases.

Condition: very_good. Cover may have light wear, pages in very good condition and binding is sturdy; may have other light shelf wear or creases. May have notes or highlighting.

Condition: Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.

Condition: Very Good. Item in very good condition! Textbooks may not include supplemental items i.e. CDs, access codes etc.

Condition: Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.

Paperback. Condition: Very Good. Expertly navigate any workplace conversation and come out on top When confronted with difficult situations in the workplace, many people are at a loss for words. That?s why New York Times bestselling authors Stephen M. Pollan and Mark Levine created Lifescripts: What to Say to Get What You Want in Life's Toughest Situations. Using two-color flowcharts, Lifescripts maps out 109 difficult conversations, guiding you through discussion openers and effective responses reach the desired result. This completely revised and updated edition includes nearly 50 new business-focused scripts covering everything from apologizing for a misdirected email to requesting better meeting manners. Inside, you?ll find scripts to fit any situation you?re confronting at work. Use the signature Lifescripts visual flowcharts to work your way through exactly how the conversation should go. Be it boosting employee morale or getting the raise you deserve, when the time comes, you?ll be prepared not only with the right words and phrases, but with the confidence you need to get what you want. Work your way through conversation scripts for terminations, performance reviews, negotiating job offers, asking for raises, and much moreLearn a unique set of icebreakers, pitches, questions, answers, and defenses for each difficult conversationEasily develop a winning conversational strategy using the signature visual flowcharts unique to LifescriptsGet strategic tips on attitude, timing, preparation, and behavior to help make any conversation a success This revised Third Edition of Lifescripts is here to help employees and managers communicate even more clearly and effectively. Whatever the situation, Lifescripts provides a road map to navigate the most perplexing, problematic dialogues for success.…

Condition: very_good. Book is in very good condition and may include minimal underlining highlighting. The book can also include "From the library of" labels. May not contain miscellaneous items toys, dvds, etc. . We offer 100% money back guarantee and 24 7 customer service.

Paperback. Condition: Good. Expertly navigate any workplace conversation and come out on top When confronted with difficult situations in the workplace, many people are at a loss for words. That?s why New York Times bestselling authors Stephen M. Pollan and Mark Levine created Lifescripts: What to Say to Get What You Want in Life's Toughest Situations. Using two-color flowcharts, Lifescripts maps out 109 difficult conversations, guiding you through discussion openers and effective responses reach the desired result. This completely revised and updated edition includes nearly 50 new business-focused scripts covering everything from apologizing for a misdirected email to requesting better meeting manners. Inside, you?ll find scripts to fit any situation you?re confronting at work. Use the signature Lifescripts visual flowcharts to work your way through exactly how the conversation should go. Be it boosting employee morale or getting the raise you deserve, when the time comes, you?ll be prepared not only with the right words and phrases, but with the confidence you need to get what you want. Work your way through conversation scripts for terminations, performance reviews, negotiating job offers, asking for raises, and much moreLearn a unique set of icebreakers, pitches, questions, answers, and defenses for each difficult conversationEasily develop a winning conversational strategy using the signature visual flowcharts unique to LifescriptsGet strategic tips on attitude, timing, preparation, and behavior to help make any conversation a success This revised Third Edition of Lifescripts is here to help employees and managers communicate even more clearly and effectively. Whatever the situation, Lifescripts provides a road map to navigate the most perplexing, problematic dialogues for success.…

Condition: good. Book is in good condition and may include underlining highlighting and minimal wear. The book can also include "From the library of" labels. May not contain miscellaneous items toys, dvds, etc. . We offer 100% money back guarantee and 24 7 customer service.

Condition: good. Book is in good condition and may include underlining highlighting and minimal wear. The book can also include "From the library of" labels. May not contain miscellaneous items toys, dvds, etc. . We offer 100% money back guarantee and 24 7 customer service.

Paperback. Condition: Good.

Condition: acceptable. This copy has clearly been enjoyedâ"expect noticeable shelf wear and some minor creases to the cover. Binding is strong, and all pages are legible. May contain previous library markings or stamps.

Condition: good. Book is in good condition and may include underlining highlighting and minimal wear. The book can also include "From the library of" labels. May not contain miscellaneous items toys, dvds, etc. . We offer 100% money back guarantee and 24 7 customer service.

Condition: Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.

Condition: Acceptable. Item in acceptable condition! Textbooks may not include supplemental items i.e. CDs, access codes etc.

Paperback. Condition: Fair. Reprint. The item might be beaten up but readable. May contain markings or highlighting, as well as stains, bent corners, or any other major defect, but the text is not obscured in any way.