Published by Prentice Hall Direct, 1991
ISBN 10: 013005125X ISBN 13: 9780130051257
Seller: Better World Books, Mishawaka, IN, U.S.A.
Condition: Very Good. Former library book; may include library markings. Used book that is in excellent condition. May show signs of wear or have minor defects.
Published by Bestsellers Publishing, 2014
ISBN 10: 0963626841 ISBN 13: 9780963626844
Condition: Good. Vicky Stavig (illustrator). Good condition. 3rd edition. A copy that has been read but remains intact. May contain markings such as bookplates, stamps, limited notes and highlighting, or a few light stains.
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Published by Bestsellers Publishing, 2005
ISBN 10: 0963626884 ISBN 13: 9780963626882
Seller: ThriftBooks-Atlanta, AUSTELL, GA, U.S.A.
Paperback. Condition: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less 0.52.
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Published by Best Sellers Publishing, 2001
ISBN 10: 0963626809 ISBN 13: 9780963626806
Seller: ThriftBooks-Atlanta, AUSTELL, GA, U.S.A.
Hardcover. Condition: Very Good. No Jacket. Vicky Stavig (illustrator). May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less 1.29.
Published by Better Than Money Corporation
Seller: ThriftBooks-Atlanta, AUSTELL, GA, U.S.A.
Paperback. Condition: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less 1.01.
Published by Best Sellers Publishing, 2020
ISBN 10: 0990966054 ISBN 13: 9780990966050
Seller: SecondSale, Montgomery, IL, U.S.A.
Condition: Good. Patricia Montoya (illustrator). Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.
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Published by Bestsellers Publishing, 2014
ISBN 10: 0963626841 ISBN 13: 9780963626844
Signed
Condition: Very Good. Vicky Stavig (illustrator). Signed Copy . 3rd edition. Signed by author on inside front cover. (customer service).
Published by Pentagon Press, 2003
ISBN 10: 8186830995 ISBN 13: 9788186830994
Seller: Books Puddle, New York, NY, U.S.A.
Condition: New. pp. xii + 199.
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Published by Best Sellers Publishing, 1995, 1995
ISBN 10: 0963626825 ISBN 13: 9780963626820
Seller: Virtuous Volumes et al., Wilson, WI, U.S.A.
First Edition
Soft Cover. Condition: Very Good+. Vicky Stavig (illustrator). First. Soft Cover. Very Good+. First. 8vo - over 7ū" - 9ū" tall. Light damp stain along side edge of late pages, else fine. 187 pages.
Published by Service Quality Institute / Noel-Levitz
Seller: ThriftBooks-Atlanta, AUSTELL, GA, U.S.A.
Unknown Binding. Condition: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less 1.
Trade paperback. Condition: Fine. 4th edition.
Soft cover. Condition: Very Good. Inscribed by Author(s)The wraps are a bit rubbed. Internally clean and tightly bound. Some light creasing. Our orders are shipped using tracked courier delivery services. signed.
Published by Better Than Money Corporation, 1980
Seller: Books@Ruawai, Kaipara District, New Zealand
Soft cover. Condition: Good - Some Wear.
Published by BEST SELLERS PUBLISHING, MINNEAPOLIS
Seller: LIBRERÍA COCHERAS-COLISEO, San Lorenzo de El Escorial, MADRI, Spain
Paginas: 219,00 Idioma: INGLÉS.
Published by Best Sellers Publishing, U.S.A., 2001
ISBN 10: 0963626809 ISBN 13: 9780963626806
Seller: Mad Hatter Bookstore, Westbank, BC, Canada
First Edition Signed
Hardcover. Condition: New. Dust Jacket Condition: New. Vicky Stavig (illustrator). 1st Edition. Autographed by Author. Tight clean copy.The Customer is Boss reveals how you can obtain exceptional service in terms of promptness, courtesy, convenience, product knowledge, and a service person's ability to actually solve a problem for you. It provides specific steps you can take to both prevent bad service and change bad service to good service in a calm, reasoned, effective manner. The guidelines provided in John Tschohl's book show how to effectively challenge bad customer service and gain satisfaction in the dealings with service providers. Signed by Author(s).
Published by Best Sellers Pub, 2010
ISBN 10: 0982636903 ISBN 13: 9780982636909
Seller: Revaluation Books, Exeter, United Kingdom
Hardcover. Condition: Brand New. 136 pages. 9.00x6.25x0.75 inches. In Stock.
Published by Ediciones Díaz de Santos, S.A., 1994
ISBN 10: 8479781513 ISBN 13: 9788479781514
Seller: Hamelyn, Madrid, Spain
Condition: Muy bueno. Este libro le ofrece, de forma detallada, y paso a paso, los conocimientos quese pueden utilizar para implantar, de forma rentable, una estrategia de servicios a la clientela. Entre los beneficios más importantes que ofrece este libro a sus lectores se enEAN: 9788479781514 Tipo: Libros Categoría: Título: Alcanzando la Excelencia Mediante el Servicio a los ClientesAutor: Tschohl, John Editorial: Ediciones Díaz de Santos, S.A. Idioma: ES Páginas: 424 Peso: 564.
Published by Southeast University Press; 1 edition (March 1. 2001), 2000
ISBN 10: 7810507303 ISBN 13: 9787810507301
Seller: liu xing, Nanjing JiangSu, JS, China
paperback. Condition: New. Paperback Pages Number: 202 Language: Simplified Chinese. Publisher: Southeast University Press; 1 (2001 March 1. day). E-services: e-business survival strategies of John tschohl is a master of the field of consumer services long been engaged in world-class service quality training and lectures. E-commerce such as the Pentium. the tide swept the whole world. Many websites. and numerous staff engaged in e-commerce. are set out in the tide of floats. Some soon worth hundreds of millions. the ri.
Publication Date: 1994
Seller: Libreria Anticuaria Camino de Santiago, León - Madrid, Spain
Condition: Bueno. 45868 Tschohl, John y otro 1994 Díaz de Santos, 1994. 406 págs. 4š Comercio,Marketing Soliciten fotos o más información.
Published by PAX MEXICO S.A. DE C.V., Argentina, 2012
ISBN 10: 6077723010 ISBN 13: 9786077723011
Seller: Libros únicos, Guadarrama, MADRI, Spain
Condition: New. PAX NUEVO.
Seller: DMBeeBookstore, Buenos Aires, BA, Argentina
Tapa Blanda. Condition: Bien. FOTOS: No dude en pedir mas imagenes. Es de segunda mano, como se ve en la foto, puede preguntar mas detalle del ejemplar.
Seller: DMBeeBookstore, Buenos Aires, BA, Argentina
Tapa Blanda. Condition: Bien.
Published by Makron Books, 1900
ISBN 10: 8534603650 ISBN 13: 9788534603652
Seller: LibreriaElcosteņo, Ciudad de Buenos Aires, BA, Argentina
Tapa Blanda. Condition: Bien. IMAGENES: En caso que no exista imagen de tapa. no dude en solicitarla. Ejemplar Usado, puede (o no) contener signos de uso como firma, anotaciones o subrayados, consultenos para mayor informacion del estado.
Published by PEARSON EDUCACION
ISBN 10: 8534613605 ISBN 13: 9788534613606
Seller: Iridium_Books, DH, SE, Spain
Condition: Muy Bueno / Very Good.
Published by Pax, 2012
ISBN 10: 6077723002 ISBN 13: 9786077723004
Seller: Iridium_Books, DH, SE, Spain
Condition: Used - Good.