Horovitz Jacques (118 results)

Condition: very_good. Book is in very good condition and may include minimal underlining highlighting. The book can also include "From the library of" labels. May not contain miscellaneous items toys, dvds, etc. . We offer 100% money back guarantee and 24 7 customer service.

Condition: very_good. Book is in very good condition and may include minimal underlining highlighting. The book can also include "From the library of" labels. May not contain miscellaneous items toys, dvds, etc. . We offer 100% money back guarantee and 24 7 customer service.

Hardcover. Condition: Good. No Jacket. Missing dust jacket; Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.

Hardcover. Condition: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.

Hardcover. Condition: Good. No Jacket. Missing dust jacket; Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.

Hardcover. Condition: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.

Condition: Very Good. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.

Condition: Very Good. This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. .…

Condition: Good. 1st Edition. Former library copy. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.…

Condition: Very Good. Shipped within 24 hours from our UK warehouse. Clean, undamaged book with no damage to pages and minimal wear to the cover. Spine still tight, in very good condition. Remember if you are not happy, you are covered by our 100% money back guarantee.

Condition: Good. Former library copy. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.

Hardcover. Condition: Very Good. Service Strategy: Management moves for customer results. (Financial Times Series) This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. .…

Paperback. Condition: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.

Hardcover. Condition: Fair. No Jacket. Readable copy. Pages may have considerable notes/highlighting. ~ ThriftBooks: Read More, Spend Less.

Paperback. Condition: Very Good. How to Win Customers: Using Customer Service for a Competitive Edge This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. . …

Paperback. Condition: Very Good. Shipped within 24 hours from our UK warehouse. Clean, undamaged book with no damage to pages and minimal wear to the cover. Spine still tight, in very good condition. Remember if you are not happy, you are covered by our 100% money back guarantee.

Condition: new.

Condition: good. Befriedigend/Good: Durchschnittlich erhaltenes Buch bzw. Schutzumschlag mit Gebrauchsspuren, aber vollständigen Seiten. / Describes the average WORN book or dust jacket that has all the pages present.

Condition: Bon. Ancien livre de bibliothèque avec équipements. Edition 1992. Ammareal reverse jusqu'à 15% du prix net de cet article à des organisations caritatives. ENGLISH DESCRIPTION Book Condition: Used, Good. Former library book. Edition 1992. Ammareal gives back up to 15% of this item's net price to charity organizations.…

Condition: Very Good. : Este libro explora la importancia de la calidad del servicio al cliente en el entorno empresarial actual. Se centra en cómo las empresas pueden mejorar la satisfacción del cliente y, por ende, su viabilidad en un mercado competitivo. El autor, Jacques Horovitz, demuestra cómo la percepción del cliente sobre la calidad influye en su satisfacción y ofrece estrategias para alcanzarla. EAN: 9788476155707 Tipo: Libros Categoría: Negocios y Economía Título: La calidad del servicio. A la conquista del cliente Autor: Jacques Horovitz Editorial: MCGRAW HILL (FONDO) Idioma: es-ES Páginas: 120 Formato: tapa blanda.…

Condition: As New. : Este libro de Jacques Horovitz, publicado en 1993, explora en profundidad la calidad del servicio al cliente. Editado por McGraw-Hill dentro de la colección 'Libros de Empresa', el texto analiza estrategias y técnicas para conquistar y fidelizar clientes, ofreciendo una visión integral sobre la importancia de un servicio de calidad en el mundo empresarial. Con 103 páginas, esta edición en tapa blanda es una guía práctica para profesionales y estudiantes del área de negocios. EAN: 9788448101145 Tipo: Libros Categoría: Negocios y Economía Título: La calidad del servicio Autor: Jacques Horovitz Editorial: FisicalBook Idioma: es-ES Páginas: 103 Formato: tapa blanda.…

Condition: As New. : Este libro explora la importancia de la calidad del servicio al cliente en el entorno empresarial actual. Se centra en cómo las empresas pueden mejorar la satisfacción del cliente y, por ende, su viabilidad en un mercado competitivo. El autor, Jacques Horovitz, demuestra cómo la percepción del cliente sobre la calidad influye en su satisfacción y ofrece estrategias para alcanzarla. EAN: 9788476155707 Tipo: Libros Categoría: Negocios y Economía Título: La calidad del servicio. A la conquista del cliente Autor: Jacques Horovitz Editorial: MCGRAW HILL (FONDO) Idioma: es-ES Páginas: 120 Formato: tapa blanda.…

Condition: Good. : Este libro, escrito por Jacques Horovitz, explora los siete secretos fundamentales para ofrecer un servicio al cliente excepcional. Publicado en 2000 por Prentice Hall, el libro ofrece una visión profunda sobre cómo conocer a los clientes, crear valor para ellos y gestionar eficazmente las quejas. Con 146 páginas, esta edición en español es una guía esencial para cualquier profesional que busque mejorar la fidelización de sus clientes y optimizar la gestión del servicio. EAN: 9788420530192 Tipo: Libros Categoría: Negocios y Economía Título: Los Siete Secretos del Servicio al Cliente Autor: Jacques Horovitz Editorial: PEARSON CONSUMO Idioma: es-ES Páginas: 146 Formato: tapa blanda.…

hardcover. Condition: Acceptable. Please see the condition note after this for details, if this is missing please consider Acceptable to mean poor quality that could include major staining, water damage, writing, missing dustjacket, etc etc. Our books are dispatched from a Yorkshire former cotton mill. We list via barcode/ISBN so please note that the images are stock images and may not be the exact copy you receive, furthermore the details about edition and year might not be accurate as many publishers reuse the same ISBN for multiple editions and as we simply scan a barcode or enter an ISBN we do not check the validity of the edition data when listing. If you're looking for an exact edition please don't order (at least not without checking with us first, although we don't always have time to check). We aim to dispatch prompty, the service used will depend on order value and book size. We can ship to most countries, see our shipping policies. Payment is via Abe only.…

Condition: As New. : Este libro, escrito por Jacques Horovitz, explora los siete secretos fundamentales para ofrecer un servicio al cliente excepcional. Publicado en 2000 por Prentice Hall, el libro ofrece una visión profunda sobre cómo conocer a los clientes, crear valor para ellos y gestionar eficazmente las quejas. Con 146 páginas, esta edición en español es una guía esencial para cualquier profesional que busque mejorar la fidelización de sus clientes y optimizar la gestión del servicio. EAN: 9788420530192 Tipo: Libros Categoría: Negocios y Economía Título: Los Siete Secretos del Servicio al Cliente Autor: Jacques Horovitz Editorial: PEARSON CONSUMO Idioma: es-ES Páginas: 146 Formato: tapa blanda.…

Tapa Blanda. Condition: Con signos de uso.

Softcover. Condition: Bon. Ancien livre de bibliothèque avec équipements. Edition 1994. Ammareal reverse jusqu'à 15% du prix net de cet article à des organisations caritatives. ENGLISH DESCRIPTION Book Condition: Used, Good. Former library book. Edition 1994. Ammareal gives back up to 15% of this item's net price to charity organizations.…

Softcover. Condition: Bon. Légères traces d'usure sur la couverture. Salissures sur la tranche. Edition 1994. Ammareal reverse jusqu'à 15% du prix net de cet article à des organisations caritatives. ENGLISH DESCRIPTION Book Condition: Used, Good. Slight signs of wear on the cover. Stains on the edge. Edition 1994. Ammareal gives back up to 15% of this item's net price to charity organizations.…

Softcover. Condition: Bon. Traces d'usure sur la couverture. Edition 1994. Ammareal reverse jusqu'à 15% du prix net de cet article à des organisations caritatives. ENGLISH DESCRIPTION Book Condition: Used, Good. Signs of wear on the cover. Edition 1994. Ammareal gives back up to 15% of this item's net price to charity organizations.…

Softcover. Condition: Très bon. Ammareal reverse jusqu'à 15% du prix net de cet article à des organisations caritatives. ENGLISH DESCRIPTION Book Condition: Used, Very good. Ammareal gives back up to 15% of this item's net price to charity organizations.