Jacques Horovitz (114 results)

Condition: very_good. Book is in very good condition and may include minimal underlining highlighting. The book can also include "From the library of" labels. May not contain miscellaneous items toys, dvds, etc. . We offer 100% money back guarantee and 24 7 customer service.

Condition: very_good. Book is in very good condition and may include minimal underlining highlighting. The book can also include "From the library of" labels. May not contain miscellaneous items toys, dvds, etc. . We offer 100% money back guarantee and 24 7 customer service.

Hardcover. Condition: Good. No Jacket. Missing dust jacket; Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.

Hardcover. Condition: Good. No Jacket. Missing dust jacket; Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.

Paperback. Condition: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.

Condition: Very Good. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.

Condition: Good. Former library copy. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.

Softcover. Condition: Très bon. Ammareal reverse jusqu'à 15% du prix net de cet article à des organisations caritatives. ENGLISH DESCRIPTION Book Condition: Used, Very good. Ammareal gives back up to 15% of this item's net price to charity organizations.

Softcover. Condition: Bon. Ancien livre de bibliothèque avec équipements. Edition 1994. Ammareal reverse jusqu'à 15% du prix net de cet article à des organisations caritatives. ENGLISH DESCRIPTION Book Condition: Used, Good. Former library book. Edition 1994. Ammareal gives back up to 15% of this item's net price to charity organizations.…

Softcover. Condition: Bon. Ancien livre de bibliothèque avec équipements. Edition 1994. Ammareal reverse jusqu'à 15% du prix net de cet article à des organisations caritatives. ENGLISH DESCRIPTION Book Condition: Used, Good. Former library book. Edition 1994. Ammareal gives back up to 15% of this item's net price to charity organizations.…

Softcover. Condition: Bon. Légères traces d'usure sur la couverture. Salissures sur la tranche. Edition 1994. Ammareal reverse jusqu'à 15% du prix net de cet article à des organisations caritatives. ENGLISH DESCRIPTION Book Condition: Used, Good. Slight signs of wear on the cover. Stains on the edge. Edition 1994. Ammareal gives back up to 15% of this item's net price to charity organizations.…

Softcover. Condition: Bon. Traces d'usure sur la couverture. Edition 1994. Ammareal reverse jusqu'à 15% du prix net de cet article à des organisations caritatives. ENGLISH DESCRIPTION Book Condition: Used, Good. Signs of wear on the cover. Edition 1994. Ammareal gives back up to 15% of this item's net price to charity organizations.…

Paperback. Condition: Very Good. How to Win Customers: Using Customer Service for a Competitive Edge This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. . …

Paperback. Condition: Very Good. Shipped within 24 hours from our UK warehouse. Clean, undamaged book with no damage to pages and minimal wear to the cover. Spine still tight, in very good condition. Remember if you are not happy, you are covered by our 100% money back guarantee.

Condition: Good. : Este libro, escrito por Jacques Horovitz, explora los siete secretos fundamentales para ofrecer un servicio al cliente excepcional. Publicado en 2000 por Prentice Hall, el libro ofrece una visión profunda sobre cómo conocer a los clientes, crear valor para ellos y gestionar eficazmente las quejas. Con 146 páginas, esta edición en español es una guía esencial para cualquier profesional que busque mejorar la fidelización de sus clientes y optimizar la gestión del servicio. EAN: 9788420530192 Tipo: Libros Categoría: Negocios y Economía Título: Los Siete Secretos del Servicio al Cliente Autor: Jacques Horovitz Editorial: PEARSON CONSUMO Idioma: es-ES Páginas: 146 Formato: tapa blanda.…

Condition: new.

Condition: As New. : Este libro, escrito por Jacques Horovitz, explora los siete secretos fundamentales para ofrecer un servicio al cliente excepcional. Publicado en 2000 por Prentice Hall, el libro ofrece una visión profunda sobre cómo conocer a los clientes, crear valor para ellos y gestionar eficazmente las quejas. Con 146 páginas, esta edición en español es una guía esencial para cualquier profesional que busque mejorar la fidelización de sus clientes y optimizar la gestión del servicio. EAN: 9788420530192 Tipo: Libros Categoría: Negocios y Economía Título: Los Siete Secretos del Servicio al Cliente Autor: Jacques Horovitz Editorial: PEARSON CONSUMO Idioma: es-ES Páginas: 146 Formato: tapa blanda.…

Hardcover. Condition: Fair. No Jacket. Readable copy. Pages may have considerable notes/highlighting. ~ ThriftBooks: Read More, Spend Less.

Condition: Very Good. : Este libro de Jacques Horovitz, publicado en 1993, explora en profundidad la calidad del servicio al cliente. Editado por McGraw-Hill dentro de la colección 'Libros de Empresa', el texto analiza estrategias y técnicas para conquistar y fidelizar clientes, ofreciendo una visión integral sobre la importancia de un servicio de calidad en el mundo empresarial. Con 103 páginas, esta edición en tapa blanda es una guía práctica para profesionales y estudiantes del área de negocios. EAN: 9788448101145 Tipo: Libros Categoría: Negocios y Economía Título: La calidad del servicio Autor: Jacques Horovitz Editorial: FisicalBook Idioma: es-ES Páginas: 103 Formato: tapa blanda.…

Tapa Blanda. Condition: Con signos de uso.

OPp. m. Schutzumschlag. Condition: Gut. 268 S. : graph. Darst. ; 23 cm Schutzumschlag mit kleinen Alterungsspuren, Seiten im ersten Drittel mit Knickspur, sonst gutes Exemplar 01/01/16 3593348497 Aufgrund der EPR-Regelung kann zur Zeit in folgende Länder KEIN Versand mehr erfolgen: Bulgarien, Griechenland, Luxemburg, Österreich, Polen, Rumänien, Schweden, Slowakei. Bitte beachten Sie: Auf Grund der vorgegebenen Versandkosten von AbeBooks / ZVAB kann es bei Büchern über 1 kg oder bei mehrbändigen Werken zu höheren Versandkosten kommen. Please note: Due to the shipping costs specified by AbeBooks / ZVAB, there may be higher shipping costs for books over 1 kg or for multi-volume works. Sprache: Deutsch Gewicht in Gramm: 536. …

Condition: Good. : Este libro de Jacques Horovitz explora la calidad del servicio al cliente. Publicado en 1987 por InterEditions, el libro tiene 178 páginas y está escrito en francés. Se centra en estrategias para alcanzar un servicio impecable y la satisfacción del cliente. EAN: 9782729601966 Tipo: Libros Categoría: Negocios y Economía Título: La Qualité de Service Autor: Jacques Horovitz Editorial: InterEditions Idioma: fr Páginas: 178 Formato: tapa blanda.…

hardcover. Condition: Acceptable. Please see the condition note after this for details, if this is missing please consider Acceptable to mean poor quality that could include major staining, water damage, writing, missing dustjacket, etc etc. Our books are dispatched from a Yorkshire former cotton mill. We list via barcode/ISBN so please note that the images are stock images and may not be the exact copy you receive, furthermore the details about edition and year might not be accurate as many publishers reuse the same ISBN for multiple editions and as we simply scan a barcode or enter an ISBN we do not check the validity of the edition data when listing. If you're looking for an exact edition please don't order (at least not without checking with us first, although we don't always have time to check). We aim to dispatch prompty, the service used will depend on order value and book size. We can ship to most countries, see our shipping policies. Payment is via Abe only.…

broché, bristol éditeur. 178 pages, avec couverture ornée d'une illustration en couleurs. in-8 Très légers plis de lecture sur les plats ; quelques fines accolades éparses, en marges, au crayon de bois ou au stylo, sinon bon état.

Paperback. Condition: Brand New. 144 pages. 9.13x5.91x0.47 inches. In Stock.

Softcover. Condition: Très bon. Ancien livre de bibliothèque avec équipements. Edition 2013. Ammareal reverse jusqu'à 15% du prix net de cet article à des organisations caritatives. ENGLISH DESCRIPTION Book Condition: Used, Very good. Former library book. Edition 2013. Ammareal gives back up to 15% of this item's net price to charity organizations. …

Rustica (tapa blanda). Condition: Aceptable. Dust Jacket Condition: Aceptable. 01. LIBRO.

Encuadernación de tapa blanda. Condition: Como Nuevo. McGraw Hill / Cinco Días, 1993. Colección: Libros de Empresa nº 7. Negocios. Empresa. Trabajo. Tapa blanda de editorial ilustrada. Como nuevo. Isbn: 8448101146. Libro.

Condition: good. A copy that has been read, remains in good condition. All pages are intact, and the cover is intact. The spine and cover show signs of wear. Pages can include notes and highlighting and show signs of wear, and the copy can include "From the library of" labels or previous owner inscriptions. 100% GUARANTEE! Shipped with delivery confirmation, if you're not satisfied with purchase please return item! Ships via media mail.…

First Edition. A fine copy in an equally fine dw. Particularly and surprisingly well-preserved; tight, bright, clean and especially sharp-cornered. ; 142 pages; Foreword by Gilbert Trigano. 1 Kg.